Downers Grove, IL 60515 Customer Survey

Testimonials

Undercar Services

Never ignore a rattle! Heard a rattle and thought it was coming from a heat shield. It was coming from a heat shield as well as a left lower controller arm. Not just a rattle. Fixed and all better!

Jim L., 08/30/2023
Excellent work. J&C has serviced and repaired my cars since 1974. They can promptly and successfully identify and fix any automotive issue. I am so thankful for quality local businesses like J&C.

Bruce E., 08/21/2023
Import Cars & Trucks

My 2011 Toyota Avalon is running smooth at 118K thanks to the team at J&C. Easy to book appointments, great communication, excellent work.

Joel C., 08/13/2023
Undercar Services

J&C (Mike) was able to help me out on short notice by looking at my vehicle before I left town and completing the necessary brake and strut repairs. 2 generations of my family have entrusted J&C (Joe Jr. now and Joe Sr. before him) with our cars. They are honest people who do not recommend unnecessary work on the car and do their best to accommodate your schedule.

Jim D., 08/12/2023
Great Service @ a fair price.

Paul H., 08/12/2023
Electrical Services

Fixed battery, oil change. Great guys, solid work.

Karl Lee, 08/06/2023

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.