Best Auto Repair, Downers Grove

CONTACT US

  • Our Location

    821 Ogden Ave
    Downers Grove, IL 60515

  • Call us now

    630-968-9827

  • Monday 8:00AM - 5:00PM
  • Tuesday 8:00AM - 5:00PM
  • Wednesday 8:00AM - 5:00PM
  • Thursday 8:00AM - 5:00PM
  • Friday 8:00AM - 5:00PM
  • Saturday 8:00AM - 12:00PM
  • Sunday Closed

630-968-9827 | 821 Ogden Ave Downers Grove, IL 60515

REVIEWS

You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about J&C Auto Service:

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03/30/2024

I have a wheelchair accessible van that I always took to the conversion company for service. I had an issue with the A/C and they wanted to charge me almost $3K to fix it. Mike fixed it for under $200. I recently had an issue with the exhaust and Mike found a custom muffler that they were able to use and took care of all the services I needed to catch up on since I just went over 60,000 miles. I trust J&C to do a good job at a reasonable price. I never feel like they're trying to run up the bill.


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03/29/2024

Mike always updates me throughout the day of my service. I have never felt "taken" by J&C in over 30 years of using their services.


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03/29/2024

I have only had great experiences with J&C auto! They are a wonderful team! Mike is always there to help! I'm so glad a friend referred them to me! At least I can take my car to a place I trust! Thank you!


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03/26/2024

I am a senior and not very knowledgeable about autos. I was treated very well and not told I needed things I didn't. The work was done, very efficiently and timely. I was even given transportation to the shop.


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03/26/2024

I have been using J&C for my cars for more than 20 years. They have always treated me more like a friend than a customer. I only wish there were more businesses like J&C.


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03/25/2024

Great Service. Great people I can count on. I woke up this morning finding my tire was low. Contacted JC auto and spoke with Mike.I brought my car in and was told I had a slow leak because of a screw in the tire and not safe to drive long distance. I was fit into the schedule and it was patched same day. I've been a very very satisfied customer for 20 years. I feel very fortunate that Joe, Mike and everybody at JC auto are so kind and just care about their customer and the service they provide!


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03/23/2024

My 2011 Avalon runs great thanks to the team at J&C. Setting up appointments is easy, and they picked me up when I needed a ride.


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03/22/2024

Have been using J&C for years for several makes and models of cars. They have always provided excellent service and clearly explain what is necessary and what can wait.


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03/21/2024

The team at J&C are attentive, careful, and thoughtful.


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03/21/2024

Always good service. J and C has been my go to place for all my auto repairs. I like how they go over the whole car and inspect for any issues that may be in need of service. You can trust them for all your car needs.


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03/18/2024

Our family SUV racks up a lot of miles on trips to colleges. The team at J&C keeps it running perfectly.


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03/18/2024

Mike and his team are always knowledgeable, honest and reasonable.


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03/17/2024

College car ready to roll. J&C is easy to reach, schedule, and communicate about the vehicle. I have total confidence that the car is ready to do the job.


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03/15/2024

Great job and good advice! The guys did their usual thorough job for my car, and pointed out a problem that I need to address soon! I wouldn't have known about the problem if not for them, and if I ignored it or didn't know, I would've been in trouble driving!


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03/14/2024

Fantastic as always. Mike and everyone at J & C always take care of me and my vehicle. Honest, fair pricing and quality work. What more could you ask for.


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03/13/2024

Great work as usual!


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03/06/2024

They have been wonderful, they are very good, very honest and thorough.


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03/12/2024

They are great. I've been going to J&C for years now. Mike at the front desk is super nice and helpful. Their team is very trustworthy (they give you the real scoop of what needs to be done on the car and what can wait). They are very reasonable on price. Have recommended them to several friends and all use and love them.


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03/11/2024

Always reliable and prompt and courteous service


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03/08/2024

Always great service! Was just in for an oil change today, and the service was great as usual. We've been going here for a few years now and the team is always very helpful!


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03/08/2024

100,000 mile service for Lexus RX-350. Thanks to Mike and the team for taking such good care of our vehicle. Their periodic servicing according to the manufacturer's recommendations keeps everything in good shape.


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03/07/2024

Excellent customer based service. Been using them for years along with three other family households. Highly recommend for their service, and fairness. They are willing to help out with larger bills, and do not take advantage of less knowledgeable customers. Highly recommended.


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03/06/2024

My family has been using J&C auto for many years. I really can't say enough about Mike and his crew. They're thorough, honest, and the prices for parts and labor are always fair. In addition to that, Mike is just a good man. I would not hesitate to recommend J&C to anyone-I won't go anywhere else.


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03/05/2024

The same excellent service we've had over more than 30 years.


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03/04/2024

Friendly and reliable service!


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03/01/2024

Fantastic to deal with as always. Exceptional work and friendly attitude!


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03/01/2024

Keeping old cars young!! The entire team at J&C is a pleasure to work with. Both my car and my daughter's car were serviced last week. They're running great.


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02/29/2024

Always provide 10/10 service. My family and I have used J and C auto for as long as I can remember.


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The service provided is always excellent. We have been customers for years and have recommended them many times.


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02/28/2024

J&C is the best. The only people I trust to take care of my car and keep my family safe!


reviewiconGreat communication.
02/28/2024

Very friendly great communication and honest we appreciate those qualities. We are happy to return for future work!


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02/28/2024

Always the best service! We have been going to J&C for years. Many different cars with many different issues. We are always met with a smile and we receive top notch service and results every time!


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02/28/2024

Great service. The service at J & C is always the best. They are friendly and honest. Their work is top quality and quick. We've used them several times and will definitely use them again in the future.


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02/27/2024

Good service. Honest knowledgeable car repair shop.


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02/27/2024

Best car mechanics ever! J&C Auto have been my mechanics for many years and they have always completely satisfied me and my vehicles. I appreciate them very much.


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02/24/2024

Quick repair! I'm always satisfied with the service at J and C. I called to make an appointment for a broken exhaust. They got me in next day on a Saturday and had my car fixed by the afternoon!


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02/23/2024

Efficient and thorough letting us know what needs to be done on our van now and in the future.


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02/21/2024

Outstanding & honest service. This is a top-notch service center. The team here is honest, professional, and friendly. They go the extra mile in explaining vehicle problems and making you aware of all of your repair options. A real "family" business and very local. HIGHLY RECOMMENDED!


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02/19/2024

Great service. I always have a good experience, even when it's bad news and my car is ailing. J and C provides good service at an honest price.


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All good experience.


reviewiconOutstanding service.
02/19/2024

J & C consistently provides outstanding service at a fair price. Their customer service is unmatched.


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02/19/2024

Great service. Very fair charges.


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02/17/2024

Always a great experience with the folks at J & C. Been servicing all our vehicles there since 2015.


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02/16/2024

GREAT SUPER GREAT!


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02/15/2024

I have relied on J&C for over 10 years. Honest, Reliable, Cost efficient. Explanation of what needs to be done, and what can wait is much appreciated.


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02/14/2024

Trust Worthy Professionals. The service provided by J&C Auto is what we all hope for in car mechanic service. They are down to earth people who will not try to fool you into buying repairs or services your vehicle does not need. They will notify you if there is an issue with your car and suggest when to have the issue addressed if it becomes of major concern. If the issue does not require immediate attention they will continue checking on everything each time you bring your car in for service. I would highly recommend J&C Auto to anyone who wants a high quality and reliable car mechanic.


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02/12/2024

Excellent service. Good and reliable.


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02/08/2024

Timely repair at a great price! Trustworthy establishment, always pleasant and fair to work with! I am a long time customer and will continue to bring my cars to J&C!


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01/31/2024

Tire problem solved. I had a tire that was losing pressure regularly. Expected it to be a puncture. The team figured out that it was an issue with the rim, and solved it that day.


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01/22/2024

General car repair. Great job as always. Ahead of time. Thanks


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01/17/2024

J&C is the best. I've searched for an honest mechanic and have found one. Thank you for everything!


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01/17/2024

Thank you, great service! Service and advice I can trust!


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01/12/2024

We moved to DOWNERS GROVE in 1976 and have had all of our CARS SERVICED by J&C SINCE THEN! All of the services performed by them over the years has been outstanding. We never had any problems! Sincerely,


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01/12/2024

I appreciate the friendly service and the timely manner in which my car work was done.


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01/09/2024

I have been coming to J & C for over 30 years. I trust them to do the necessary problems and not include services to items we haven't discussed. Excellent work.


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01/10/2024

Always have a great experience and great service


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01/10/2024

Everyone there is so friendly and experienced. I had an emergency just before I was leaving out of town and they squeezed me in and got everything running beautifully. . I always feel confident when I leave that everything has been checked.


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Great staff. Excellent communication every step of the way.


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I brought the car in without a appt and they got to it as soon as they could.


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Did a great job of replacing headlight bulb and cleaning the covers.


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11/23/2023

Mike helped me find the hard to size tires for one of our old jalopies that I would like to keep on the road. Recommended alternatives and charged what I would have paid at a "tires only" joint. Would much rather give the business to our friends at J & C.


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11/22/2023

Kid car serviced and ready for back to school. The team at J&C Auto has been taking care of the "kid car" for years. Making an appointment is easy, and the work is done right. Gives me confidence that the car will be safe and reliable when it's off at college.


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11/17/2023

Always great service. Checked everything and found what needed to be done.


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Our family has used J & C SINCE 1976 . We have always been satisfied with their service . We strongly encourage you to have your automobiles serviced with them!


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Always going above and beyond what you are asked to do. Top quality service and valuable advice on numerous occasions.


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11/09/2023

I called on Monday regarding a headlamp that was out. I was able to bring the car in at 2:00 and was out in less than 20 minutes.


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11/09/2023

Always fast and friendly service. J&C answers all questions and gives options. What a team, love being their customer!


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11/08/2023

Great price with honest work!!! I've been going here for almost 20 years, & they're very honest & comparable. I trust them & know everything will be done correctly.


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10/28/2023

Great Service @ a fair price. Service is always great!


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10/27/2023

Just had my wife's car in for 50,000 service. As usual, prompt work from the staff, and while this trip was expensive, they never try to push any unnecessary items. Always straightforward with what is needed now and what can wait.


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10/26/2023

Consistent quality. I know my Jetta is in good hands for all required/scheduled service!


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Employees are consistently polite and they explain things thoroughly. The bottom line is I trust J&C!


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I can always count on J&C to be clear as to what is needed and keep me informed. Excellent service.


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Super nice and helpful shop!


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09/27/2023

Excellent as always. Great people and service.


reviewiconQuick Lube Services
09/15/2023

Brought my son's car in for an oil change recently. Later noticed a bit of a leak. Called Mike and he got us right back in, and they spotted a worn out oil plug gasket, which they replaced immediately at no charge. That was not expected but welcomed!


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I enjoyed the quality of work done, the timely fashion, and honesty by genuine caring people.


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Honest and friendly people.


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Everything was excellent.


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09/13/2023

Maintenance work on my Car. J&C is the best! They are always helpful and do quality work.


reviewiconThe folks at J&C are the best!
09/08/2023

If you want great service, on-time, and at reasonable prices, this is your place. There's no hard sell, just honest recommendations how to do auto repairs and maintenance. They let you know what's up and the cost before doing anything. I recommend J&C to anyone.


reviewiconBest place!
09/07/2023

Only place we go for auto repairs.


08/30/2023

Never ignore a rattle! Heard a rattle and thought it was coming from a heat shield. It was coming from a heat shield as well as a left lower controller arm. Not just a rattle. Fixed and all better!


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08/21/2023

Excellent work. J&C has serviced and repaired my cars since 1974. They can promptly and successfully identify and fix any automotive issue. I am so thankful for quality local businesses like J&C.


08/13/2023

My 2011 Toyota Avalon is running smooth at 118K thanks to the team at J&C. Easy to book appointments, great communication, excellent work.


08/12/2023

J&C (Mike) was able to help me out on short notice by looking at my vehicle before I left town and completing the necessary brake and strut repairs. 2 generations of my family have entrusted J&C (Joe Jr. now and Joe Sr. before him) with our cars. They are honest people who do not recommend unnecessary work on the car and do their best to accommodate your schedule.


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08/12/2023

Great Service @ a fair price.


08/06/2023

Fixed battery, oil change. Great guys, solid work.


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08/05/2023

If you are looking for an HONEST mechanic shop, you have found them, great communication, fair prices and great breakdown of the issue your car has. I highly recommend this shop and thank them for fixing my car, I felt comfortable through the whole process.


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08/02/2023

The team keeps "the kid car" running smooth. Great peace of mind prior to the return to college.


08/01/2023

Took the car into J and C. Mike told me the brakes were under warranty. Addressed some small issues and did not spend a lot!


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07/31/2023

I have been a customer for over 40 years. They are always fair in the repairs they do and gives you comfort to know that you are not going to be taken advantage of. I highly recommend them. I drive 40 minutes from Plainfield just for their service.


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07/27/2023

Consistently Great Service. I had a last-minute work emergency right as I was leaving for my appointment. They really went above and beyond to drive me home and pick me up when the car was ready because I couldn't wait for it as planned. In addition to my oil change, they gave me a report on expected tire and brake life. Just a really great group of honest experts and a wonderful local business that you can trust.


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07/23/2023

Great shop from big repairs to oil changes and tires. They have been my go to for over a quarter of a century. The owner takes a ton of pride in keeping customers happy and is a good honest guy. Thanks for all the great work over the years!


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07/21/2023

Vehicle performance issue. As usual, Mike and the team did a fine job. Explained the problem with a proposed solution and we followed the recommendations.


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07/14/2023

What else is there to say? Best shop in Downers Grove. I even tell my friends that live out of town that this is a shop you can trust to do the right job, the right way. Customer service is excellent. JC Auto makes other shops a joke. Only place my family goes.


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07/07/2023

Never been disappointed. Great service at a fair price.


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07/08/2023

Great experience! I have been going to J&C for many years. They never let me down! Professional and trustworthy and the mechanics are magicians. Great place to take your car whether it is brand new or an old clunker.


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07/01/2023

A dead battery had me calling J&C at closing time. Mike told me to come in next morning at opening, he'd do his best to be timely. Jumped the battery, tardy getting to J&C, Mike called to check on me, make sure I wasn't stuck somewhere. The night before he had ordered my battery, called ahead for radio reset code, and had me in and out in 30 minutes flat! Kudos to the mechanic and to Mike, Joe's got great employees!


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06/27/2023

As always Mike and the staff helped me out when I discovered my battery was totally dead. And I was at a loss for why. They worked with AZ tow company and hot the car fixed by the end of the day.


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06/26/2023

I've started with J&C a dozen years ago when several neighbors recommended it. I feel very lucky to have J&C to rely on with everything regarding my car. Service is always great, everyone is friendly and polite, and I know I can trust that my safety is a priority AND the repairs recommended and done are necessary and prolong the life of my car. Thank you everyone!


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06/22/2023

They are dependable, reliable, and they offer courtesy pick up and delivery. They are good with their repair work and a good staff to work with.


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06/22/2023

Very honest about the repair, straightforward with the estimate of the repair, nothing over the top. Can trust them with the vehicle. Very quick repairs.


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06/22/2023

Never had any problems. They do what they say they are going to do. The price is reasonable and they always help their customers.


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06/19/2023

Always Professional. I have used J & C Auto numerous times and have never been disappointed.


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06/16/2023

The car runs great and the crew was super helpful. What more could a customer ask?


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06/10/2023

Best Service! Great service, been a customer over 50 years.


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06/06/2023

Efficient competent service


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06/04/2023

Excellent as always. Terrific service


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We have used J&C in excess of 46 years! The service we have received over those years has been great! We have always been satisfied with their work on our cars!


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05/11/2023

All our vehicles are trusted to J&C


reviewiconQuick Lube Services
05/06/2023

Went in for an oil change and checkup. Excellent service! They cleared some engine light codes and explained their meaning.


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05/05/2023

Great job. A complete check up to determine what was going on. Better than expected. Oil change was very competitive. Great job checking oil light and determining issue. Very competitive price and found issue to watch to prevent bigger problem. Thanks.


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04/27/2023

Such great service, they explain everything really well, they're very kind, they don't overcharge, and it's very reliable service.


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My visit was what I have come to expect from your staff. The service and quality of their work is always exemplary; well explained and reasonably priced. Have never had an unsatisfactory experience in the many years we've been using your service.


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Fair prices and they always treat me well. Highly recommended.


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04/24/2023

As usual, the J & C team provided great service and detailed explanations of what needs to be done, and what doesn't. This is the 5th vehicle I have brought to the team. Always satisfied.


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04/14/2023

Always friendly, great service and honest. J and C have been servicing our cars for over 15 years and we trust them to do what is needed


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04/01/2023

Very satisfied! Many thanks to repair my vehicle as expected.


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04/01/2023

The team at J&C can't be beat. Been a satisfied customer since 2015. They never do a service without airmail approval and they never recommend unnecessary or not urgent repairs


reviewiconDowners Grove, IL
03/30/2023

Best shop in Downers Grove. Doesn't get any better when it comes to a good honest shop. Such a breath of fresh air these days.


03/28/2023

Our "kid car" is running well thanks to J&C. Regular maintenance complete, and an object lodged against the exhaust system removed.


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03/21/2023

Great results. My 12 year old car runs perfectly thanks to the team at J&C. Booking an appointment is easy, options and costs are explained clearly, and the work is done right.


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Curtesy, you keep me informed on my car's repairs.


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The service is always great and Mike always explains every detail. I always feel comfortable that I am safe driving my car.


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Mike was super friendly and knowledgeable! I will definitely use these guys for my future needs!


03/03/2023

Same Day Service short notice! Hi All, Honestly, I am not one to leave reviews about businesses in general as I rarely get exceedingly great customer service urging me to do so, but that has changed. This past month being a 2017 Alfa Romeo Guilia Ti owner has been miserable in trying to find an auto service shop that would help me avoid paying dealership prices. Most common response being, "Nope, we don't touch those" and getting hung up on with no further explanation. But when I called J&C Auto Service, and told them of my situation with my vehicle, they did not hesitate to come to the rescue. Today I dropped my vehicle off a week early (on accident) and they still took me in and had me on my way that same day. Not to mention saving me a very large amount of money, headaches, and hassles as well, that I would have received from the dealership. Again 10/10 service and a great thanks to J&C Auto Service, you have gained a loyal Alfa customer!


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02/25/2023

Very satisfied. Jcs took care of my car like it was their own. Very accommodating. I trust them.


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02/25/2023

They were friendly and helpful, showed me what was wrong, told me what they would do to fix it, left the same day. I was super excited and it didn't cost me an arm & a leg. I think I found a new shop to continue to take my car to.


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02/22/2023

Quality work at a fair price


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02/19/2023

I was referred to J&C's body shop in Westmont by trusted coworkers after someone hit my car and damaged the bumper. After recent unrelated issues with my car, I was weary of shops. Right off the bat, Mike was incredibly reassuring and understanding. At J&C they were professional and efficient. They had my car ready in minimal time and when I got it, it looked just like new. While I did not have to pay for costs (other driver's insurance did) I noticed their price was fair and competitive. I can't recommend them enough!


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02/13/2023

I needed new windshield wipers and they took care of it the same day. They are always very accommodating and helpful.


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02/09/2023

This shop is the best. Always doing the littles to make sure your are safe on the road. Helpful.


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02/04/2023

Problem solved- dead battery. Helped us with car not starting during artic cold snap. Made a spot for us right away. Found the solution and a way to save us money on the repairs. We're long term customers but J C's service is always top notch. Always feel appreciated. Thanks to Mike and the staff.


01/30/2023

Non Routine Maintenance. Work Required was clearly explained. Car was ready when promised and cost was in line with estimate.


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01/25/2023

Great shop Mike is the best highly recommend.


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01/26/2023

J and C only repairs what is needed.


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Consistently excellent service as always.


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01/19/2023

Always fast and courteous service.


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J&C employees are consistently polite and willing to answer questions. We trust J&C!


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Always personable, always good communicators.


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12/27/2022

Always Great Service. We always receive professional service. Needed an oil change & mileage check up this time. They always perform everything quickly, professionally & completely. Very satisfied customer.


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12/21/2022

7 years of satisfaction. Been taking several of the family vehicles to J & C since moving to Downers in 2015, Always stand by their work-(have made adjustments if needed)-and always outline costs in advance. Never push for non-essential repairs.


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12/06/2022

J&C is a great auto shop! I've been a customer for 25+ years and service is always quality and consistent. Joe and his team give me peace of mind with all my car maintenance.


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12/07/2022

Same as always...great service in a timely manner. I never worry that I won't get top notch service.


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12/09/2022

Always friendly, get the problems solved and completed


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12/08/2022

Quick and honest winter check of the vehicle


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12/05/2022

I trust J&C to do quality work at fair prices. But, It took a lot longer for brakes and oil change than anticipated, especially being one of first appts.


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12/03/2022

The best people!! Very happy to have found great people with great skills. Can't say enough good things.


reviewiconQuick Lube Services
11/24/2022

The "kid car" goes straight to J&C when it's home for the holiday week. Oil changed, Wipers replaced, brakes checked, battery checked. The work is done right at fair prices.


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11/17/2022

Great customer service! Quality work performed! We have been customers of J & C for over 45 years, always have had a positive work experience for our cars!


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11/11/2022

Always a pleasant experience. Mike is always pleasant and knowledgeable. J&C has serviced my vehicles for many years and have always known what to do and got it done correctly and in a timely fashion! 5 stars!!


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11/08/2022

Running smooth at 11 years and 115K miles. Scheduling with J&C is simple, good communication about their analysis of the vehicle, excellent workmanship, fair prices.


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11/04/2022

These guys are so good, I drive an hour round trip, just to get my oil changed!


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10/22/2022

I dropped our car off early in the morning for an oil change and 25,000 mile check up. At that time, I was going to pick up the car at the end of the day. It turned out I needed the car back earlier than that, and when I let J&C's know, they juggled the schedule and got the maintenance done. Responsive as always. Thanks Mike.


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09/28/2022

Again... awesome guys.


reviewiconQuick Lube Services
09/27/2022

Alerted me of a serious problem While getting a routine oil change, Mike alerted me of problems with my car's major tire problem and additional brake issues. The guys were able to fix those right away, and I really appreciate it!


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09/17/2022

They were very nice. The inside was clean. Check in was extremely quick, which was great because I left work to drop of my car.


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09/14/2022

Best place around for honest quality repair. The service is always top notch at JC Auto. We are on south side of town and pass many auto repair shops to come here for honest quality repairs and maintenance. We have 3 cars serviced here and couldn't be happier.


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09/09/2022

Everything is up front. No surprises.


reviewiconQuick Lube Services
09/03/2022

Everyone here Is super respectful! They will help you when your car is in need and will be honest with you. I wasn't able to get my oil changed right away but they were able to still help me out while I waited in the meantime. Thank you!


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08/26/2022

Needed an alignment after changing out front end parts. Turned out great and staff is very friendly. No playing around, did the work, drives great. Good job!!


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08/22/2022

Great Service. Been going to J&C auto for over 30 years. Service and expertise is great.


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08/20/2022

J and C was able to get me in on a busy day.


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08/19/2022

Excellent experience. The professional service never changes. It's a pleasure to do business with them.


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08/06/2022

As always, excellent service. I always feel valued as a customer. This comes through in good communication and friendliness.


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08/04/2022

Mike and Joe always provide excellent service. Family friendly trustworthy shop.


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08/02/2022

"Kid Car" all ready to return to college. A couple issues were identified, communicated clearly, the work was excellent, the prices were fair, an I have peace of mind that the "kid car" is ready to return to college running perfectly.


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07/13/2022

J&C found ways to minimize the cost of repairs to a damaged rear view mirror. Service is always top notch and an excellent value. I wouldn't go anywhere else for service on my vehicle.


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07/08/2022

Got the job done. Diagnosed the problem, ordered the part and got it done past closing time!


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06/30/2022

Best in Class experience. I thought my front brakes were due for replacement. They called me to let me know the front brakes were within specifications, but the BACK brakes needed replacement. Called me when the work was complete, under the estimated cost and picked me up to get my Jetta as well. A great experience!


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06/24/2022

Quality work. Wonderful staff.


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06/19/2022

Always great service


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06/29/2022

As usual, my car was well taken care of in a prompt manner.


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06/21/2022

J&C Auto Service has always been honest and upfront about the repairs needed and the overall cost.


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05/31/2022

Accurate Diagnosis for warranty claim. J&C helped us determine engine issue that had to be repaired at dealer due to warranty. The also arranged the tow to nearby dealer. Now that the vehicle is back up and running after dealer repair of a blown engine J & C will continue to be our go to for my 2012 Dodge Ram and our other two vehicles. Great place great people.


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06/06/2022

Did the work and saved me money. Great business to work with; Mike called me to say my back brakes needed replacing, not the front, saving me hundreds of dollars of unnecessary work. Front brakes good through the summer as long as I drive like a normal human being.


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05/23/2022

I have been a customer for many years and have always been treated fairly. The service can be trusted.


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05/17/2022

Awesome shop! I wouldn't go anywhere else and my whole family would agree.


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05/17/2022

Trustworthy Mechanic. Looking for someone to trust your vehicles with? We bring our three cars here and are very pleased with the service and professionalism. Honest and reasonable. Highly recommend!!


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05/13/2022

Very honest!!! I brought my 2018 Honda CR-V in because my brakes have started squeaking. Not only did Mike say that my front & rear brakes are fine, but he gave me advice on how to get rid of the squeaking. I've been bringing my vehicles here for about 20 years, & the whole team is GREAT!!!


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05/08/2022

Joe and the team always ready for suggestions in keeping repairs within budget, but not cutting corners. Great team!


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05/06/2022

High quality service and high quality customer service. I was referred to J&C automotive by a good friend and was pleasantly surprised! What I was being told about the brakes on my car was not what was actually seen by the guys at J&C. Repairs were completed at a less cost than the dealership was estimating. A happy customer that will be back for all services required for my vehicle.


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05/25/2022

YOU GUYS ARE THE BEST!!!!!!!


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05/19/2022

I have been a satisfied customer for many years. This was my first visit with my new Subaru. I received good advice as per correct miles for oil changes . I trust J & C with my vehicle.


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04/11/2022

Very timely and cost efficient. They do great work. A+++


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05/04/2022

Fast, efficient service. I've been going to J&C since about 1992, and they've only gotten better over the years. Never had a problem. Easy to deal with, honest and down to earth, helpful suggestions and advice.


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05/03/2022

Fast, efficient service. I've been going to J&C since about 1992, and they've only gotten better over the years. Never had a problem. Easy to deal with, honest and down to earth, helpful suggestions and advice.


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06/06/2022

It was great to have my request started and completed in just a few hours. We always consider them for our needs. We could have given our business to the dealer but we like to support our primary mechanics and their business. Keeping it local!


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04/21/2022

The business was fast and had reasonable prices. They are always cheerful, friendly and honest about the work she needs done


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04/19/2022

Great service as always. The team at J&C is great about communicating options and costs. Work is excellent.


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04/04/2022

Honest work


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04/08/2022

No Un-needed work


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04/07/2022

Even though the parts for the new engine took a long time J & C did a great job keeping me informed along the way. So far my Jeep is running great!


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03/30/2022

Excellent as always. Great service. Great people.


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The team at J&C is easy to work with, and they do great work at fair prices.


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Flexible schedule and very fair.


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03/26/2022

New Springs! Always do a great job working with this 18 yr old car they only made for three years! Ride is good so far and they took great pains to complete correctly.


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The team at J&C is easy to work with, and they do great work at fair prices.


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03/17/2022

Quick and good service. Great service, honest and friendly.


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03/17/2022

Vehicle stalled on freeway on Saturday night. Emergency contact and Tow response was excellent. J & C Diagnosed the issue with computer diagnostics and test drive. Vehicle had loss of power on freeway and needed to be towed. J & C provides trustworthy and reliable service.


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Great place to bring your car, fair prices! They go above and beyond every single time when my vehicle needs repairs! I do appreciate your dedication and hard work! Thank you always!!


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Another Excellent experience with J&C! Thank you.


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I have used J&C to service all of my family's cars for the last 12 years. There has always been great communication and the work done has been done correctly and well explained.


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As always, service is very friendly and communication is excellent.


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02/19/2022

Very good service as usual.


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02/11/2022

I have been a customer of J & C for at least 20 years and the reason I continue to return is I can trust them to do the right thing without doing more than I ask. I always recommend J & C whenever someone asks me for a good, honest auto maintenance shop. I have never been disappointed with their service.


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02/09/2022

Always satisfied with J&C Auto. J&C makes me feel like they have my best interest in mind when they service my autos. They never over charge and always provide me with suggestions and advice I can trust.


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02/03/2022

I've been going to J&C for almost 25 years, and the service has always been great. This recent visit was for new tires J&C recommended 3 brands that fit my SUV, and the strengths and weaknesses of each. I picked the one I liked the best on Monday and the tires were installed by Thursday.


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02/02/2022

Been going here for years great shop.


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01/18/2022

Highly rated. Always good service


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01/20/2022

I've been a J&C customer for at least 8 years and they have always provided the best service I could ask for. As a matter of fact, there are 2 other families on my block who originally recommended J&C and I'll always be grateful for their advice. Also, Mike is the best representative for the business...always kind and helpful!!


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01/16/2022

Mike and the team are always upfront about work and costs. They don't attempt to suggest work that is not necessary.


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01/11/2022

I can't thank Mike and the crew he has there enough. Some of the most professional and accommodating staff I've been across. It's so hard to find a trustworthy crew of technicians and mechanics to work on your cars repeatedly and this is the place to go for that. Don't look anywhere else I'm so lucky to have them close by. Thank you again Mike!


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01/12/2022

Quality service, timely! Job well done! Joe, Mike and the team always are remarkable! Have used J & C for over 45 years! I highly recommend that you give them a try!


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01/03/2022

Our family has been taking our vehicles to J&C for over 10 years. I should have posted a review a long time ago. I feel as though I am treated like a VIP every time I go and I am sure they treat all of their customers that way. I can always rely on them to diagnose issues accurately and give options for corrective measures (if applicable). Never pressure tactics. On the very rare occasion that a problem persists after service, they they have always responded appropriately. I hope this review helps anyone who may be looking for a trustworthy and reliable place to service your vehicle. Customer service will exceed your expectations. P.S - whenever I need to rent a moving truck for any reason, I always go here as well. They lease Penske trucks/vans.


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12/31/2021

Amazing service as always. Front brakes replaced after measuring. Battery tested. Oil change. All of our vehicles go to J&C.


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12/31/2021

The team is always upfront and clear about the needed repairs and costs


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12/17/2021

I came in for an oil change on a Saturday morning and it was completed quickly and efficiently. My time there is always a good experience. It's a family owned business and Joe or Mike and I have good conversation while I wait for my car to be completed. They treat me as if I'm the most important customer and have been totally satisfied every time I have an appointment.


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12/21/2021

Very friendly staff.


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12/23/2021

The service as usual was fantastic. Mike is very good at communicating when the car will be done and if (very rarely) something will hold up the car he will call to let me know.


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12/19/2021

Always great service .Always fix problems with the car


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12/16/2021

Service on our Corolla. The guys did a great job...found and addressed additional issues and took care of them for us.


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12/14/2021

Scheduled Oil Change. Always very accomodating. I was almost an hour late and still squeezed me in. Wait was typical.


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12/07/2021

Came through in a pinch. My alternator went out and they were able to fit me in between the scheduled customers, and as usual, service was excellent.


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12/03/2021

Went in with 3 issues. Thought would have a large bill. They found 2 other things and was a minimal amount. These people are the BEST !!! If you have any issues with your car - they will do everything they can to find problem & prior to fixing will call and advise of situation & estimated cost. You never have to worry you will be "hosed" by them. They are HONEST & TRUSTWORTHY. You won't be sorry you came to them.


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11/23/2021

J&C Auto does great work at fair prices. They are easy to reach, and communicate really well in terms of what work needs to be done and when the car will be ready.


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11/24/2021

Great place for auto work!


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11/21/2021

Excellent and professional experience. Joe and his team are efficient and effective. They handled my issue honestly and actually gave me back my vehicle as soon as possible. I direct everyone to J & C.


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11/18/2021

Quick service, quality work, and EXCELLENT Customer Service.


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11/17/2021

A real gem. As always the best service ever, efficient I always feel so comfortable with them working on my car and telling me what kind of maintenance is needed.


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11/01/2021

Always a pleasure, friendly, honest, good work, fair prices: always take care of me and my car. I wouldnt go anywhere else


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11/09/2021

They are always friendly and explain things well, they do a good job.


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11/09/2021

As always, it was excellent!! My minivan was at J & C Auto for a routine oil change, car wash & general check. The work was done in less than an hour. All was fine except that the van will need to return in a month or so for all new tires & alignment which I intend to do. We have been taking our cars there for 32 years & would not take them anywhere else, we appreciate their honesty, integrity, knowledge of the auto industry & hard work!!


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11/03/2021

J&C did an outstanding job.I had a nail in the side of the tire near the edge so it could not be repaired. J&C was able to find a tire and get it on my car the same day. As always extremely satisfied with the service Joe, Mike and everyone there do.


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11/01/2021

The usual FLAWLESS !! I have always had the best service in the 40 plus years they have been servicing our cars.


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10/13/2021

Mike is always a pleasure to deal with.


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10/29/2021

Great, honest people! They really try to help you out.


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10/13/2021

Some quick TLC for college student vehicle. J&C was able to take care of an oil change 1st thing on Monday morning before my college student returned to school. They always come through with great work on large or small jobs.


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10/15/2021

J&C Auto Service is very kind and the price is fair, staff is great as well.


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10/20/2021

We have lived in our present home over 45 years. During that time we have used the services of J&C for our automobiles! Their services during these times have been outstanding. As a family run business they provide a personal touch in everything they do. I highly recommend you give them an opportunity to service your car!


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10/19/2021

Always friendly and pleasant. Most importantly, always communicative about my car.


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09/06/2021

Friendly, timely, reliable, reasonably priced repairs and efficient at fixing all that is needed to get my car running properly.


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09/06/2021

Fast and friendly service, nice people to deal with! Been going to J&C since we moved to Downers Grove, never had a problem with any of their work. Top-notch, honest work done right. The car is always done when they promise, and at reasonable prices.


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10/01/2021

Great service. I always get a clear explanation of the work performed and what service might be necessary in the future. Prices are reasonable - always a great value. J&C is the most courteous business that I deal with.


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09/25/2021

Always Excellent Service. Took our 2007 Chevy in for service. J&C are always attentive & communicates very well with what the problems are. We trust them & appreciate them.


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09/01/2021

Reliable. Can't think of any way to improve.


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09/01/2021

Always trusted, always satisfied


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09/01/2021

The staff are very responsive, very helpful, have good communication and provide very good service.


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09/01/2021

Always Excellent Service. As usual, my car was serviced quickly and efficiently. Staff is always pleasant and the time goes by fast with nice conversation.


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09/01/2021

Best mechanic service I have ever received. It is very comforting to have a mechanic shop who I trust when it comes to working on my cars. Mike at J&C is someone who I trust completely which is rare in the business of auto repair.


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09/01/2021

My car suddenly stopped at shopping at the grocery store called J and C and they brought somebody out it was the battery of course which turned out was seven years old got the car in and they figured out exactly what was wrong and I've got a new battery and a new lease and a 2005 Honda thank you guys the reason I've been coming to you for 20 years


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09/01/2021

Friendly employees, quality workmanship.


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09/01/2021

I did appreciate the courtesy reminder call for the appointment and the fact that you advised the 120k mile inspection, consistent with dealer recommendations. You did fix the glitch in dash info so I can again see oil % and tire pressure! You have kept my car in reliable maintenance for 7+ years for much less cost but equal quality as the dealer. Thank you.


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09/01/2021

Always Great. We have had nothing but excellent service. They always call with a diagnosis prior to working on your vehicle and have gotten us in when needed.


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09/01/2021

Excellent service every time. J&C is a responsible and honest car repair shop. It is good to have the same people doing work on your car so that they can understand just how your car works. I appreciated being given an info sheet of future items to consider, along with estimated expense costs


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09/01/2021

They help their customers in every way possible!! Great place!!


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09/01/2021

Clutch replacement. Great Job!!!


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09/01/2021

Professional knowledgeable personnel, excellent quality of repairs or replacements completed in a timely manner.


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09/01/2021

Best customer service out there !! Always accommodating to my schedule. Love the drop off / pick up service so I dont have to sit and wait for my car. We all are busy! And the prices are always fair. Took my car in last minute to check on leaking tire before a road trip. Luckily it was a nail and patch job. Price was right and got ten dollars off because I am part of rewards program. All around best place in town to get your car repaired. Mike you are the best !


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07/08/2021

We've taken our cars to J & C for years. They are knowledgeable, fair priced & most importantly, honest! We recommend them any time we have the opportunity.


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07/07/2021

J&C does their best to minimize the cost while providing high quality service.


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07/07/2021

Superb as usual. J and C always does the job, giving me a clear idea of work to be done and I can also count on them.


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07/01/2021

Thoroughly diagnosed wiper problem and quadruple checked solution was resolved.


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07/01/2021

Another excellent visit....we have been taking our cars to J and C Auto Service for close to 30 years and have always been pleased with the extraordinary care they give to us and to our cars....they are consistently friendly, knowledgeable, competent, caring, willing to go the extra mile and we continue to say that we would not trust our cars care to anyone else"!! This visit was for an oil change, and general check before a long trip. This time they also provided transportation to and from my home as my husband was not available, and they took my van to the car wash as well.


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06/11/2021

Appreciated that the final figure for the brake repair came in lower than the estimate.


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06/03/2021

Had the fuel pump done recently and the new issue was feul related so you got my car in fast both days. Really appreciate that knowing how booked you always are. A little trouble with initial diagnosis but back n the road a day later . Maybe should have dropped the fuel tank on the first day. Will always recommend J&C !


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06/18/2021

Great biz,great people ,great repairs Cant ask for more than that!


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07/01/2021

Great reputation, friendly service, competitive pricing. I've been going to J&C since the middle to late 1970's to have my vehicles serviced. I wouldn't go anywhere else. If work isn't needed they will honestly tell you. Whatever is needed they do a thorough job. Highly recommend J&C!


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05/20/2021

Another perfect visit.


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05/26/2021

Excellent service.


reviewiconTrustworthy
05/21/2021

Everything was smooth as always. Work is recommended, or not recommended, based on the facts of the car. You can trust J&C Auto.


reviewiconExceptional Service
05/18/2021

We have been using J&C Auto Service, 821 Ogden avenue, Downers Grove, 630-968-9827 for a long time and are very happy with the employees and their work. We have seen others recommending them also.


reviewiconHighly Recommended
05/09/2021

Easy to Work With. Kind, courteous and just easy to deal with.


reviewiconGreat Care and Integrity!
05/16/2021

J & C auto is the only place we take our cars. From Mikes greetings, To Joe's and the crews workmanship, they explained everything that needs to be done to your car. They have integrity and stand by there work.


reviewiconGreat Communication!
05/08/2021

Always easy to work with. Mike and the guys always communicate what they recommend before they do service, and they don't suggest unnecessary repairs.


reviewiconFriendly
05/05/2021

Always good communication. Friendliness too.


reviewiconKind and Efficient
05/05/2021

Always kind and efficient. They are always so kind and efficient. Work hard to meet the needs if their customers!


reviewiconGreat Service
05/05/2021

Great Service. I have taken my cars to J&C for over 30 years always provide great service.


reviewiconAmazing Customer Service
05/05/2021

Above & Beyond : Amazing Customer Service. A battery problem caused my vehicle to be non-operational. J&C arranged for my car to be towed to their shop, verified the battery problem, arranged for a warranty replacement because they had procured & installed that battery originally, changed the oil. Then their staff brought the car back to my house !!! Customer Service is alive and well at J&C.


reviewiconGood!
05/05/2021

Good as always. J and C was able to squeeze me in and get the work done. Reliable as usual!


reviewiconReliable Service
Car & Truck Care, near Downers Grove, IL
05/05/2021

Staff was very helpful in answering any questions I had regarding maintenance on my car, and work was completed on time. Very reliable service.


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03/30/2021

Friendly and excellent service. I've been a customer since the 1970's and the service is still wonderful. Friendly customer service and outstanding workmanship.


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03/01/2021

30 plus years of honesty and quality service.


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03/21/2021

Great fast service. Every time I bring my car in, service is fast. They are also very thorough and if there are other problems I'm not aware of, they let me know.


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03/15/2021

Always Excellent Service. Went for my 3 month oil change and was in and out in a very reasonable time. J&C is safe and well maintained so feel comfortable there. Always get great service!


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03/11/2021

Pleasant to deal with and communication is good as to what needs/should be done. Thank you! Same good service as always.


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03/01/2021

It was my first time using this shop for any work. My car had two deep scratches/dents I wanted cover, one of them has already rusted. I had to leave my car in the shop for three days to make sure all paint has dried. When I got to pick it up, everything looked amazing. You can't even tell there were any scratches at all. I would absolutely recommend this shop and will come back in the future if needed!


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04/01/2021

The usual honest, prompt, great ,service!


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02/18/2021

Always repairs immediate needed work without pushing work that can be addressed at a later date.


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02/16/2021

Last minute urgent repairs...coldest day of year...battery went dead...Mike found a way to get me in and replace the battery...wonderful service...as usual...THANKS


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02/12/2021

Always polite & efficient. Very helpful. Had several problems with my truck which is why I took it in. They fixed everything & kept me informed along the way. Excellent service.


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02/01/2021

AS always, the encounter was professional, knowledgeable, courteous and honest. I always feel confident that whatever is discussed is in the best interest of the safety if my vehicle.


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02/10/2021

Always Excellent! J&C customer since the early 80's. A lot has changed, but not the quality of service they provide on a regular basis. There is a reason that their customer base is so loyal! Purchased four new tires for our Jeep this week and we are very happy with them and the experience as always. Highly recommended!


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01/31/2021

Always Excellent Service - caring feedback on repairs needed - always taking the "Extra Step" to satisfy.


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01/31/2021

You work as a great team! Very fair priced. Good people who do honest work.


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01/27/2021

Bailed us out from a tough and potentially expensive problem. The guys were able to help is quickly in a bad situation with our car where it wasn't drivable. They took the time and care to diagnose and fix the problem and even went the extra mile (gave it a lot of gas when they were finished).


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01/19/2021

We've been using J & C for our auto care for years. They are honest, kind & thorough. They advise us of what needs to be repaired and what things can wait a while.


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01/16/2021

Competent, trustworthy service. When I moved to Downers Grove in 1974, a friend recommended J&C to me if I ever needed automobile service. Over the course of those many years, and many vehicles, I have been been going there ever since because of the people (originally, Joe and Chuck) and the quality of their work. Many things have changed since 1974, but J&C remains the best.


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01/13/2021

Thorough, honest, respectful and quality auto care! We've taken our cars to J & C for auto maintenance and repair for many years. We're always pleased with their honesty and fair prices. They identify what is needed to be done now and what can wait until a later time. We trust them with our auto care needs and highly recommend them!


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01/11/2021

They are trustworthy and do excellent work.


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01/11/2021

J&C Auto on Ogden in Downers. Mike and Joe are great guys. They're reliable and trustworthy. They're very helpful and friendly too.


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I was given an accurate idea of what my car needed after a time period of diagnosis to make a final decision. J and C did not rush in to make repairs that might not have been necessary.


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The service was prompt. They even delivered the car too our home.


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Great as always.


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I think the most wonderful thing is the feeling that J&C cares. In these really difficult times the staff treats me always with kindness and caring and works with my current schedule. I've never been disappointed with their service.


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I have confidence that when I leave J & C, I will be as safe as possible on the road.


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12/04/2020

Excellent service. J&C always does honest estimates and works with the customer to minimize the cost of the repairs. Free customer rides to and from home are a plus.


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12/04/2020

Good service and trust are important. I have been going to J & C Auto Repair for years and they are the best. I don't know anything about cars and need honesty to understand what my car needs are. They are honest and reliable and you won't be disappointed. I brought my car in with noises like a bag of rocks was banging under the hood. Now it purrs like a kitten, great job.


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11/26/2020

Great service, both customer and mechanical. Mike kept me aware of a problem and assured me that the problem would be resolved, as usual.


reviewiconCourteous Service
11/26/2020

Shuttle service to and from home was very convenient. Excellent communication about necessary / possible repairs. Always top notch results.


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11/27/2020

Really good communication about my car.


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11/27/2020

J and C always provides quick and honest service.


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11/23/2020

I've only dealt with Mike, so I can't talk about anyone else. He is always calming, answers all questions, offers alternatives and I've always received excellent service. I will be a customer until I don't drive anymore.


reviewiconHighly Recommend!
11/25/2020

Mike and Joe and the team always take great care of us!


reviewiconService Experience
11/16/2020

My experience with J&C was great. They are highly qualified, capable of handling automotive service situations promptly. These folks are polite and clearly spoken....a pleasure to do business with J&C !


reviewiconPrompt and Courteous Service
11/08/2020

Mike got right back to me after scheduling an online appointment. After dropping the car off, He called me with updates on my car and asked for my approval before starting any work which I appreciate This is my 4th experience with J and C and have been pleased with every service.


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11/06/2020

Just wanted to publicly thank Mike, Joe, Janine and everyone connected to J C Auto:) They are all so kind, helpful, honest, hard working, skilled and caring, and you never have to wonder if you could get better or more honest auto service anywhere else - because you absolutely cannot! Because of my daughter's terrific car experience with J C Auto, I chose to call and have my covid dead car towed by J C Auto to have them try to evaluate whether my 22 year old car was worth having repaired. J C Auto resurrected my 98 Avalon from our horrible pandemic - thanks so much, J C Auto for giving me and each one of your customers skilled, professional and preferential treatment - you give every customer and their car such individual, caring, and dedicated attention - you hit the ball out of the park on every pitch - every time:) Thank you for your personable, exemplary and top quality service - I am so grateful - God bless you all for your honesty, goodness and dedication:) I recommend everyone entrust their total car care to J C Auto - they're the best!!!


reviewiconVery Professional
11/05/2020

Well run, efficient and always professional. I have confidence my problem will be handled and issue will be addressed. Very happy with service.


reviewiconExcellent Service
11/01/2020

My car broke down- I called J&C just before closing , they came and picked up my car- and got me home within 45 minutes. My car was ready the next day. Everyone there is always so kind!


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10/25/2020

Quality work, friendly staff. Local business that has been doing outstanding work for years. Know that you are not getting ripped off.


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11/02/2020

J&C is the best. Distancing is well done, the work is always done right, the team is very friendly, and they explain issues and options in plain language without any pressure.


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10/23/2020

Best Auto Repair Facility Ever. I would never take my car anywhere else. The people are fantastic and very accommodating.


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10/22/2020

Courteous and reliable. J&C auto have been are car mechanics for past 30 years..Have great confidence and trust in their service.. Mike and Joe are always very courteous and take the time to answer your questions and concerns - so their customer can make the right decisions on repairs needed . Would highly recommend them!!!!


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10/01/2020

Excellent service as always. J&C has excellent social distancing in place. My car is approaching 10 years and 110K miles, and has been serviced at J&C since Day 1. It runs and sounds like the day I bought it.


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10/01/2020

Mike and the folks at J&C are simply the best!


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10/05/2020

We have used J&C since we moved to Downers Grove 35 years ago! Wouldn't use anyone else!


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10/05/2020

J&C was my go-to for car repairs for many, many years -- wonderful people and I'm glad to hear that Joey has been carrying on his dad and uncle's traditions!!


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10/13/2020

They have a great team working there. I send my fleet vehicles and my personal vehicles to J&C. Outstanding quality, wonderful service, great pricing.


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10/13/2020

Highly recommend J &C been going there since we moved to Downers Grove. Customer service is outstanding and I totally trust their judgement when servicing our cars.


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10/21/2020

Back in 2008, Joe performed a major operation;took my '69 Corvette and installed a new high performance motor. A+ job well done. As a result, a to this day friendship ensued. Good guys doing good work at J&C. I highly recommend.


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10/22/2020

Mike and the guys at J&C did great. I trust them with classic cars and they diagnosed issues with my classic car, sourced parts, and did the repair in A DAY. The install was cleanly done and looks great, and the work done makes the car's driving great! Thanks guys!


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10/11/2020

Always great service.


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10/06/2020

Excellent Customer Service. I highly recommend J&C Auto! They are so friendly and have the best customer service. They are good at getting you in at your appointment time and completing the work quickly.


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10/14/2020

We greatly appreciate the honest and clear explanation of repairs needed on our cars. We've used J & C for years and recommend them often.


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09/30/2020

Highly recommended. Continue to get the best service in a very friendly and helpful environment. For over 40 years J&C have been my choice for reliable auto services. Very honest with the work performed and at a reasonable price.


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09/24/2020

Friendly cooperative staff. Have used J &C for probably 35-40 years, they provide consistently good work. They are good people. My daughter also uses their service. Have recommended them to several people over the years.


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09/23/2020

Excellent service. Keeps our old car running safely at minimum cost.


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09/18/2020

Professionalism, quality of service & honesty are much appreciated.


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09/16/2020

They're the best.


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09/11/2020

My truck & trailer had many issues that they were able to resolve successfully. We have been having our vehicles serviced here for many years & they are always fixed properly. Very trustworthy, we would definitely recommend J & C Auto Service.


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09/09/2020

PERFECT visit as always!!!!


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09/16/2020

Always very thorough and fair. I completely trust their work.


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08/26/2020

Great Service-Always. They are always able to diagnose the problem and fix it for a fair price.


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08/28/2020

They know their job well. I put this problem aside for too long thinking it was going to be very expensive. I was pleased with the final bill they gave Me. I WAS NOT IN A RUSH SO THEY TOOK TIME TO DO IT RIGHT, I WISH I HAD THE WORK DONE SOONER!


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08/26/2020

The people, the work, the honesty. The best.


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08/25/2020

Took my vehicle in for brakes and a tire rotation. I was told brakes were fine. J and C never does work that's not needed.


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08/20/2020

My son-in-law (Tim) originally recommended your business when I moved to Lisle and I have never regretted it. So in addition to Tim's family being customers along with me, my son & his wife (Nikkei & Jeff) are also loyal customers. The honesty, the courteous & professional interactions, the charges are always spot on. As a single woman I appreciate all those aspects that I have mentioned.


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08/16/2020

Great Service at a fair price.


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09/03/2020

As always SATISFIED. Great work at great price as usual. Fast too.


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08/08/2020

J & C is AWESOME!!!! Over the years I have had one great experience after another at J & C: I have consistently experienced outstanding customer service at a fair price. I completely trust J&C. This is not something I can say about many repair shops.


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08/04/2020

First Choice Car Tune-Up. Mike and his team have always done great work in a timely manner. I know that I can always trust J&C to get a fair and honest quote. Kind demeanor from all.


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08/20/2020

Always the best!


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07/29/2020

I have been coming to this business for YEARS. I have never had bad service, nor have I been cheated or gouged. J & C Auto is the best place to get your vehicle serviced. You will not be disappointed.


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07/02/2020

Thank you Mike! Thanks for a great job!


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06/01/2020

Mike is always so helpful and covers everything with me in regards to what my car needs.


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06/20/2020

Always consistent professional service.


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06/27/2020

As usual, great job done by J&C. We appreciate how welcome we always feel when we come there (thanks Mike!) It is great to deal with a business that we can trust.


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07/02/2020

J&C has been my go to auto place. Honest, fair, friendly and communicative. They always try to take care of us as they will tell me what to repair and what is not worth it. I even had times when an intermittent problem came up and did not show up on their test, but each time they are still friendly when I bring it back and they want to help! Highest recommend.


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06/18/2020

They Care About Cars' Health. We went there recently with 2 of our cars for some pretty routine maintenance. As they usually do, they check not only what we took the cars in for, but other stuff that we didn't pay attention to that we need. We've trusted their advice and have taken it for many years (and will be for years to come).


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06/16/2020

Always straightforward communication. These cats are reliable, and have always stood behind the work, and have made adjustments after the fact.


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06/01/2020

Had to get looked at a second time, the next day, and you did it with no problem.


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06/01/2020

A difficult diagnosis but as usual you were able to fix it. Drove it today and had no issues.


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06/01/2020

Accommodating and trustworthy in every respect. The necessary work was Thoroughly explained beforehand.


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06/07/2020

Great Service. I have been going to J&C auto for over 30 years I would recommend them to anyone.


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07/02/2020

I was informed along the way as many repairs needed to be done.


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05/28/2020

J&C Always provide top notch service that meets or exceeds my expectations. I appreciate the honesty and integrity and fair pricing for great service.


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05/28/2020

Honest Service. I am so grateful for the continued service here. They are trustworthy, well priced, and kind. I will be back!


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05/20/2020

Honesty, competence, skills, willingness to go the extra mile, knowledgeable advice on car care. We have been taking our cars to J and C for routine servicing and various other repairs for almost 30 years and have never been disappointed and we have always been treated with respect, courtesy and honesty. We would not take our cars anywhere else!!


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05/19/2020

Always Professional...We have used J & C on multiple vehicles and have always been fully satisfied. They are very kind, fair and professional.


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05/14/2020

They are great and did a great job.


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05/13/2020

Best car repair place in the DG area. My family highly recommends J & C Auto Service. They are honest which is so important to an old lady like me. Sometimes I have to hear bad things because my car is so old. But they always offer me options and choices. They are affordable and I believe that you will be pleased. They are quick so my car is not tied up too long. It is nice to go to a place and see the same faces. That tells me that people are happy to be working there. They keep a history of the work done on my car and know what to do next. I would not consider ever going any place else. They are the best!! Don't miss taking an opportunity to stop by and check J & C out.


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05/20/2020

I have received many years of professional friendly caring service from J and C.


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05/09/2020

Reliable high quality service every time. J&C has adapted to social distancing while providing the same high quality service. I have been a customer for roughly 20 years, and my cars have always run for a long time.


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04/25/2020

Excellent service .... at a distance. J&C has adapted to social distancing and delivered their usual great service.


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04/20/2020

The service was quick, timely and affordable. Plus, the staff is friendly and just phenomenal.


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04/14/2020

We have used J&C for over 40 years in having our cars serviced. Their professionalism, service and workmanship is fantastic. I have never hesitated in recommending them to all of my friends.


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05/06/2020

Despite the threat of covid-19, all precautions were in place to guarantee the health safety of the staff and my safety. The service was seamless and as always professional and friendly. As a person considered "essential" these days, I am grateful that J & C was there to service my car so I can continue to do my job.


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05/06/2020

J&C operated in a way to honor recent contact guidelines and yet to do the business they needed to do. The service was quicker than expected and less expensive than planned. Both good things!


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05/06/2020

Very friendly staff and quick up-dates on status of my car's maintenance/repairs. I've been a customer for many, many years.


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04/04/2020

Excellent Service from a Trusted Garage. I have been taking my vehicles to J&C since 1982. I've never been disappointed with their excellent service and their honesty, I would not feel comfortable taking my vehicles anywhere else. Joe and Mike provide me with white glove, exceptional service.


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04/01/2020

Dependable friendly hometown service. Great service and always stand behind the workmanship.


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04/05/2020

Always get great service at a fair price


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03/29/2020

J&C, once again, proves why they are the smart choice for taking care of your vehicle. I got out of my car the other day and smelled what seemed to be some sort of caustic odor. No check engine light was on. J&C got me in right away and found the two likely sources and had them fixed in less than 24 hours for an unbelievably reasonable cost. Now, the smell is gone. My family doesn't know what we would do without them. They have saved our bacon more times than I can recall.


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04/08/2020

Great service, great people! J & C is an exemplary auto repair service. In addition to their skilled work they are very friendly and easy to work with. Through their business and individually they practice good citizenship.


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04/08/2020

I have in these many years of using your company always appreciated the honest and professional service you provided. This year of COVID-19, I really appreciated your pickup and delivery. J & C has served me for many years, and I would never return to an auto repair shop I didn't trust and appreciate. I can always count on them to give my cars the best and professional service.


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04/08/2020

Took the car in at the appointed time and the job was finished while I waited. Comfortable waiting area. Friendly staff and customers are treated as friends.


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04/08/2020

I highly recommend J&C Auto! I have been going there for years and have never been disappointed. The customer service is excellent and they never push you to do additional repairs.


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04/08/2020

20 years of 5-star service. Joe & Mike at J&C can be trusted 100% to provide the highest quality car care, fairest price, professional service, up-to-date communication and a friendly smile every time you visit. We've been going to J&C for around 20 years and we've consistently received excellent service at, often, a surprisingly low price.


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04/08/2020

Great communication and service.


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04/08/2020

The service is always top notch.


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03/04/2020

Always Professional. We have used J & C multiple times, and have never been disappointed. They are always so courteous and professional. Mike always takes time to answer our questions and calls with updates. I feel they are very honest and stand by their work. I would definitely recommend them!


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03/04/2020

Top Notch! I highly recommend J & C Auto for all your car repairs. My family has been going there for about 15 years. Have never been disappointed in the quality of their service and pricing. Personable and honest!


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03/04/2020

I love J and C Auto. The folks at J & C focus on the customer. They are good communicators!


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03/04/2020

Great job...even pointed out some much-needed work. I went in for an oil change..not only did they do that, but spotted a problem in the brakes which we need to address pretty soon (you don't want to mess around and neglect brakes!). I would never had found it, or if I did eventually,, it could've been dangerous to drive the vehicle. I really appreciate that! Plus Mike gave some advice on checking another (probably small) problem on another of our cars...so another extra bonus as far as I'm concerned. This is why we keep coming back here, and this is why everybody should come here for their cars!


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03/04/2020

Excellent Service. J & C is a fantastic mechanic and auto body shop. I've been coming here in 1986. I have never been disappointed in their excellent and honest service. Thank you Joe & Mike!!


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03/04/2020

We are always pleased with the service and have recommended J&C many times.


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03/04/2020

Best service. Not only the work done on my vehicle but also the customer service is fantastic.


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03/04/2020

Trustworthy. Been taking various vehicles to these guys since moving to DG 5 years ago. They do not "push" unnecessary work, and when I have had questions, they are straightforward and transparent. They also stand behind their work.


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03/04/2020

Great Service. Always polite, on time and honest!


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03/04/2020

Another superb experience. I had multiple brake issues. I was worried I'd be looking at serious costs. Instead, the folks at J&C got me back on the road at a very fair fee. Thanks again, guys!


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03/04/2020

We have such peace of mind bringing our cars to them. Mike and Joe treat you like family. Completely trustworthy and reliable. We have 3 Explorers in our fleet, all well maintained at J&C!


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03/04/2020

VERY accommodating and honest. Don't see anything needed for improvement.


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02/06/2020

I can always trust them to do only what is necessary and do it well.


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02/06/2020

Everything was right on schedule. Findings during the inspection (e.g. need for an air filter) were discussed before the work was done. All concerns were addressed. JC's service can't be beat.


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02/06/2020

Joe and Mike and the rest of the staff have always been GREAT.


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02/06/2020

Excellent! I have been taking my vehicles to J&C for over 10 years. Joe and Mike are professional and honest! They have kept my cars in tip-top running condition. I have recommended their shop to friends and will continue to do so.


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02/06/2020

Everything was timely, it was affordable and there did not seem to be any trickery or games like some facilities..


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02/06/2020

Always going the extra mile. Came in for an oil change but was also worried about the tires. They checked it out for me and put air in all my tires. Joe reviewed the next big milestone check for my Toyota. I walked away feeling more confident!


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02/06/2020

Got a 15k miles checkup for one of our cars today. The guys checked everything thoroughly and quickly. Happy with their work once again, and we'll see the guys again for the next 15k.


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01/03/2020

Professional, knowledgeable, quick service yet with the one on one personal touch!!


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01/03/2020

I like that I know & trust the people. The work is always excellent.


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01/03/2020

Great service as always. At J&C they have talented people, provide accurate estimates, and do great work. My car is at 105K miles and sounds like it's on its way to 200K because the the team performs all of my maintenance.


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01/03/2020

Trust! I know I can trust J & C to fix my car correctly & with cost in mind. Lots of mechanics take advantage of women lacking car knowledge. J & C has always been a place of trust. Trust. Without trust there is no sense getting your car repaired. Years ago Honda's service department lied to me. I have never been back since. J & C has always proved itself to be trust-worthy. Reasonable. Sensible. Friendly. Honorable. Worth it.


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01/03/2020

Excellent service and advice! They go the extra mile to ensure the best work at the best price! I've been taking my cars here for 4 years+ and have always had a great experience with them.


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01/03/2020

Mike & Joe are always fair and honest. I've been going to them for 14+ years. Repairs done right and fair pricing.


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01/03/2020

You have always provided good service and let us know any concerns about our cars. Been a customer for many, many years.


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01/03/2020

Pleasant and good service provided.


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12/04/2019

Thorough, accurate and honest, I appreciate them very much.


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12/04/2019

The staff was nice and the prices were reasonable.


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12/04/2019

Great customer service/communication, prompt professional attention to diagnosis of the problem{s} and immediate corrective response-Thanks! J&C has earned our future business for both of our cars. Great people -excellent communication and prompt courteous service.


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12/04/2019

As Always Aces. In the last week or so my Mazda was not springing to life whenever I needed to start her up. She never did not start, but was obviously showing her reluctance to get up and get going. Mike got me in the same day I called and as I did not need the car immediately I picked it up the next day and she was rarin' to go. A new battery at a reasonable price within hours of my call. J & C Auto is the place to go.


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The staff is quick, cost efficient and friendly.


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Great service, as usual! We've used J&C for many years, for various cars. They always try to schedule a service for as soon as possible; and we've never felt that we've been taken advantage of. We have recommended them to others.


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5 stars is not enough. Great service, great work, great people. Our family has been dealing with J. & C for over 40 years. We never had a problem with their work. Based on my understanding of car mechanics and respective businesses in Downers Grove, there is no one to compare them to , based on their fine work. In my eyes, Joe and Mike are the best!


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Great experience as usual.


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Honest analysis. Accurate, honest analysis of car issues.


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Always have had excellent service.


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You're Probably Tired of Reading Great Reviews from Our Household. Great service as always, and we love it that you've always managed to squeeze us in even when you're booked solid!


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Service was good and efficient. The price was reasonable. The car runs better now.


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We have been taking our cars to J&C for over 40 years. Their knowledge and professionalism is outstanding. The service that we have received on our cars has been great.


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Have been having all my cars repaired at J&C for 23 years.....that says it all!


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The guys are good. They do what they say they are going to do at a good price.


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Always honest and on time.


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Great service. I have taken my cars to j&c for over 30 years always had great service and cars are always in great shape after my appointment.


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We have had years of friendly, skilled, and quality service. We have never had anything else.


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I have never had any problems with the service, they are friendly and give straight honest answers to your questions. The quote was right on target and the work was done in a timely manner.


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Excellent 100,000 mile service. My car has 100,000 miles and runs like the day I bought it because of the great service through the years from J&C.


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Good work, prompt service, friendliness. All of the above...satisfaction.


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Honesty, friendliness and competency. We have been taking our cars to J and C for about 30 years for routine oil changes, minor repairs and car-related advice. We have long appreciated the competency of their mechanics, the friendliness, honesty and knowledge of the owner and staff and especially their willingness to go the extra mile. There is no question that we would recommend this business to anyone needing assistance with their vehicles!! We would not take our cars anywhere else!!


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I was kept informed of costs & timing. Service completed in a timely manner. Staff is always pleasant and knowledgeable.


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Friendly, competent service. J and C has always given me great service (over 30 years) I can rely on and trust.


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Thanks for fitting me in today,I really appreciate the personal touch you give everyone...I wouldn't change a thing!


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Refreshingly honest service and pricing. Won't go anywhere else.


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My oil change was done quickly and without hassle as usual. Joe let me know what their recommendations were and let me decide on what I wanted done.Would highly recommend the services of J&C.


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J&C is professional and honest. After years of taking my car to the dealer and having poor service, J&C has been a beacon of quality and reliability. I appreciate their honesty and service quality.


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Friendly, reliable car care! J&C keeps my 19-year-old vehicle on the road. Thank you!!


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Been going to J&C for 10 years. Really appreciate the customer service provided by the owners, staff and crew. The quality of work is exceptional and if I have had issues after recent work they bring me back in without hesitation or additional cost until the problem is solved. Most importantly, I know I can trust the folks at J&C.


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Service. Communication, kept me informed about work being done and cost. Also, drove me home and picked me up from my home and drove me to the shop.


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Always efficient, courteous and a pleasant experience. I always know that when I drop my car off in the morning on the way to work, the service will be done in a timely manner. And the fact that they drop me off at my workplace is an added plus. The service is always excellent and I've never had a complaint. Will be a customer for a long time!


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Work performed to complete satisfaction. Mike is terrific to work with, great analysis of a problem and managing scheduling. Great value for the dollar.


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Great work again. As always, great service and advice!


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Yet another great visit This visit was just for an oil change, but I asked Mike a couple of questions about cars in general and he gave me great explanations of what goes on (which not only answered my question, but helped me learn a good deal). No way another shop would do this for me.


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Integrity...We've moved to the city, but when the cars need work we make the trip to Downers Grove. The owners of J&C are honest, loaded with integrity and fair. As a single mom, I wouldn't consider going to any other shop than J&C!


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Everything was great with the good service provided by this business.


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The business has been very helpful. They are fair and prices are right.


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Honesty and integrity. Excellent service, honest business, I've trusted them with all my cars over the past 20 years. J&C is my first choice for all of my car service needs.


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Great service every time.


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Knowledgeable and friendly people.......honest and hard working.


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Always excellent! Work is always done excellently and in a timely manner.


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Good personal service.


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Service is both timely and of excellent quality. I had a tire low on pressure. J&C diagnosed the problem quickly and replaced the tires during a busy holiday week. All four tires needed replacement. I had my car serviced by the dealer less than a month ago and specifically asked them to look at the tires as the tire pressure warning light came on frequently. They completely overlooked the problem.


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The staff is honest, sincere, and very polite.


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Loves this business. Mike is a super guy. The employees are good at what they do, he trusts them, they're honest, reliable and they don't take advantage of the customer.


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Always great service and a pleasant experience. Everyone is knowledgeable, honest, keeps you informed, pleasant, and is always a good experience.


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Great Service ,Great Work would recommend to anyone.


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Honest & helpful. Knowledgeable.


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Honesty is their best policy.


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Honesty is their policy! I took my car in to have snow tires switched out for summer tires, though I was concerned with the remaining tread on the summer tires, and also for a brake inspection. Turns out I was right, so after consultation I left the snow tires on and will be buying new all weather tires in the near future as the tread wears on the snows. I was provided a quote on new tires, but felt no pressure to buy now. As for the brakes the back ones need work while we still have time on the front. The car was done the same day and the cost was well within reasonable. J & C is the place to go if you want honest, efficient, good work done on your vehicle.


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Great team, been serving my autos for over 22 years. There the best!


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Mike is so friendly and caring! We have been going to J&C for five years now. We trust them and their work. Very fast service in letting me know what issues my car had and gave me an estimate of the cost. Car was ready on day of service. I've been a long-time customer of J&C and have never had any issues about their service.


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The guys looked over the rest of the car too (not just the oil change's areas) and found everything OK. They've been doing that all the time for me (and I'm sure for other customers too) and I appreciate that. You wouldn't be able to get that kind of service at a cheap oil-change franchise.


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Always so friendly to deal with and I trust that they will take good care of me and my car to keep me safe on the roads.


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The business has a very good reputation. They are very pleasant people to deal with and they do excellent work.


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Excellent as always. Service is always excellent at J&C. We dropped off our car, walked to the Farmers Market, then picked it up. Our vehicles run for a very long time because of the great work by the folks at J&C.


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I will continue to use J & C as long as we live in the Chicagoland area. They do only the work that is needed, they do it well and at a fair price. The folks at J & C are as honest as they come and you can trust them to take care of your vehicles, which is critically important when most people know little to nothing about the workings of their car.


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Honesty, Integrity, Competency. We have been taking our cars to J and C for almost 30 years, since we moved here in 1989. They have done routine maintenance, and minor repairs and upgrades and they keep accurate records of what work was done and when, and what needs to be done at the next visit. We appreciate their honesty, reasonable costs, their willingness to go the extra mile, the knowledge and skills of their mechanics, their sage advice and patient willingness to answer our questions, and the friendly and positive attitudes of their employees. They have become like family for us and I would not take my car anywhere else!!


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Above and beyond expectations for oil change. Received info to enhance further performance of my Ford Focus.


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Very thorough, honest and professional!


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As always, Quick, efficient and always reliable to get the job done. Thanks a million.


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Dealing with J&C Auto Service was great to deal with and they did an phenomenal job. The guys are really professional. Great job and I will be a repeat customer!


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The thing that makes this place good is the employees,service, and good work. Great as usual.


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Best Auto Service. My husband and I have been taking our cars to J & C for around 8 or 9 years. We started going there after our previous mechanic closed and we haven't looked back. From the second you walk in and are greeted by Mike to when you're handed your keys back you feel taken care of and never taken advantage of. Even though we've moved further away we wouldn't dream of trusting our car care to any one else.


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The people are always so helpful and accommodating. The work done - we haven't had a complaint in over 40 years. Both Joe and Mike have continued the great service we were accustomed to when we first went to J. & C. They really seem to care about doing a good job and having you satisfied. Take time to explain what they feel/know the problem with the car is and I've always felt they were giving me the best advice and I have always felt confident with their assessment of what work needs to be done. Always feel my car (and previous cards) is in good hands at J. & C.


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The service was great, and the staff members were great guys.


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Outstanding! Called at 8am for a tow, truck was done by 1pm.


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The staff was professional, and timely. They were pleasant to work with.


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This business always seems to take a good look at his vehicle. They recommend what is needed and explain it to him.


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As always, this business did a good job. He has been going there for years and he always goes back because the service is good. They did something extra and replaced the battery on his key fob. They checked tires and did the rotation. When he checked his receipt, it read a little more than he thought he would be charged. He asked about it and found they changed the battery for him and it was a very timely gesture. He ended up needing it taken care of because he was having some issues with it. They went over and above. He added he never knew they checked key fobs.


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Great Customer Service. J&C Auto Service is the best! They have been so accommodating whenever I have a problem with my car.


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J&C worked me into their schedule with short notice. While working on my car, Mike kept in touch by phone, and explained everything politely and patiently.


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It?s very comfortable to see the same highly qualified people each time that I come to J&C.


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A company you can trust to be honest and competent.


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Just keep doing what you?re doing. It?s almost next to impossible to find a shop that won?t rob you.


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Very good service, rides if needed. Quote before work and will repair only priorities. Their own towing. Good people and will make it right if there is a problem. Good people, 25 years customer.


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As always the crew did a great job on my car. Saftey comes first. They did a thorough check, and when a problem came up Mike called me, he explained what needed to be fixed, and when it would be ready. J n C Auto is the best!!!!


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Satisfied customer. Very professional; prompt service; my car looks like new; trustworthy; O would definitely recommend J and C.


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The great service. J&c has been servicing my many cars for years .They are always very professional in providing the best care for my car.They have always provided the best service when it comes to keeping my car in good condition.


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Great as always! Never problems with J and C!


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New Tires Fixed a Dangerous Condition. The guys once again helped us greatly...they pointed out (during a routine maintenance appointment) that our van's tires were worn down to the belts and told us it'd be dangerous to continue driving it much more. We then got new tires from them to tackle the problem and everything is now working smoothly. Glad that they took time to look over the whole vehicle and spot this potentially dangerous issue.


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Consistantly good service J & C Auto is consistently great on all the things you look for in a auto repair shop: Honest Thorough Fair priced Friendly Thanks again


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Friendly and prompt service.


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I feel like I'm getting an honest quote and always feel comfortable that my car is running at it's best when I leave the shop.


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ALWAYS EXCELLENT SERVICE !!!!


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The staff was responsive, their explanation of the process was straightforward and the pricing was reasonable.


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Problem Today...Solved by the Morning. Again J & C Auto comes to the rescue. Called them today with a problem on one of my cars, dropped it off a couple of hours later and by the next day they had it diagnosed and in the process of repair. Picked it up good as new, at least as good as new as an 18 year old car can be, and was on my way. Great work at a fair price.


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Very satisfied with the work the business does.


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Great service. J&C has been servicing my car for years and have always provided great service the work they do is always done very professionally.


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Consistently conscientious, reliable, honest and capable.


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Uncovered an unsafe condition in our van. When taking our van in for a routine oil change and to check the tires, the guys found that our tires were worn so much that it'd be dangerous to drive on them much more. Of course, we're gonna get the tires replaced because of this. If it weren't for the J & C crew's checking the overall health of the car, we'd never suspected we had a problem like this. Thanks guys, once again, for your above-and-beyond service!


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OVERALL, GREAT SERVICE, GREAT PEOPLE!!


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Continued high quality, super friendly service.


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Thank you for your excellent service -- always appreciated!


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I appreciated J&C's willingness to get our car in at such a short notice (we just found out that a headlight had burned out on our old Mitsubishi, so we needed a new one right away). I also appreciated their checking other systems in the car at the same time...this led to their discovery that its battery was about to go and they were also able to install a new one for us (before the upcoming cold snap might keep it stranded). Once again, super service from the guys at J&C!


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As always, the repair experience with my SUV was outstanding. Everything was completed thoroughly and in a timely fashion. They are always friendly and their services are very reasonably priced. I love and trust J&C. They are my go-to for every car service and repair!


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I always have a pleasant visit at J&C. They are the people I trust with the maintenance of my older cars, 2001 BMW, 2006 Chevy and 2007 Toyota.


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I've always received excellent service from J&C. We've been coming here for probably 30 years or more and never had any complaints about their services.


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We always have a good experience.


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Fantastic Service. J & C did an amazing job on my Ford Explorer. I trust these people implicitly. I have been taking my vehicles to J & C since 1986 and have never been disappointed with their honesty, integrity or service.


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Great Service. Thanks.


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Friendly people. It is a Friendly environment . They take as much time as necessary to discuss the options you have to repair the car. They keep you posted on the progress. From my experience, their repair cost are very reasonable. Great place.


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Nice people to deal with. I never had a bad experience at J & C. The people are pleasant and informative and the repairs are done well at a reasonable cost.


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Honest service. Excellent service! You always know that you are receiving a truthful evaluation of the issues, reliability, and service that goes above and beyond.


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Trust! I know I can trust J & C to fix my car correctly & with cost in mind. Lots of mechanics take advantage of women lacking car knowledge. J & C has always been a place of trust. As usual, service was friendly, prompt & car was ready on time. Getting picked up to get my car is such a nice feature. Don't have to burden others to drive me. Mechanics at J & C know my car & care for it so I don't have to stress out over it. Lived in Downers for 40 years this May. Been coming to J & C ever since, except when I got a new car under warranty. Dealer pulled a fast one on me, got caught, lost trust & lost business. It is comforting to know that if I have a problem J & C will take care of it.


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Always excellent service done when promised.


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I?m always satisfied with the work performed on my Honda. Always a positive experience with this team.my 21 years of supporting J & C speaks for its self.


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Very professional guys! They know their stuff and provide excellent customer service. Take pride in their work and wont leave any part of your work undone. Five stars!


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J&C takes care of you. I had a routine oil change. J&C also located a persistent rattle that has been plaguing my car for some time and remedied the issue. Whatever they did, the car drives like a million bucks now, and the final tab was extremely reasonable. Such service is the norm with them. I always recommend J&C to friends. Everybody in my family takes our vehicles there for a reason: excellent work at a very fair price.


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Always top notch. Yet another service call that far exceeded all my expectations. My daughter was in town and her air bag light went on. J&C ordered the part over the holiday week and had her car out the door in time for her trip back home. Always above and beyond the call of duty and done with a smile the whole way through. Your team is simply the best!


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I can always trust them to do only what is needed and to do it right.


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Honesty: Can always trust their work. J&C Auto Service staff is very fairly priced and does good work. They will make fast repairs and will never pressure you to pay. Definitely recommend!


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Reliable and consistent. As always, I received reliable and friendly care when I brought my van to J&C. I feel confident that my car will be treated as if it was owned by one of the staff - it really feels like family here.


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Best car repair place in Downers Grove. They are always quick and do excellent work. Big jobs or small jobs, they are the best. I trust that they will give me an honest opinion and that means a lot. As a senior sometimes people try to take advantage of us, but never at J & C, honesty with good work. Go there first and you will be happy.


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An automotive repair shop you can trust: I have been a customer of J&C for many years. There is nothing better than dealing with a family owned company who have been in business for decades. They always make me feel comfortable that they are recommending the correct service options and not trying to sell me something I don't need. Very honest and dependable. I would highly recommend them.


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The only guys I trust with my car needs. Highly recommend their services.


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First class people and mechanics. I trust J&C with all of my cars. They are always honest. Try taking your car to to them and all your problems will be solved professionally!


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As always, J&C is professional and concerned with the best options for my safety. They are honest in their estimates. Always completely satisfied with J&C!


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Brought vehicle in for regular maintenance. Also asked them to switch one tire with the spare. It turns out to be a major task because several lug nuts froze to the wheel and wouldn't move no matter what they tried. It took several hours but they finally got the lugs off. And then they charged $10 labor for the entire service. That's incredible.. The labor it self should have been much more.. But they are fair and treat you right.


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Outstanding service, one on one attention to repair/service needs.


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J & C people are great.


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Every time I have brought my car here, I have gone over and above what was required to get me safely back on the road in a timely manner. I highly recommend these guys!


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I highly recommend this shop. They have been my go-to auto repair shop for about 2 years now and I can trust them highly. Never regret working with them!


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Friendly and reliable. Gets the job done right.


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Friendly, honest, efficient.


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Greater Service, very skilled and thorough Mechanics: Excellent customer service, highly skilled and thorough mechanics, trustworthy shop that won?t b.s. you about your needed repairs. They are honest and always go the extra mile for their customers. I drive a long ways to use this shop even though there are dozens much closer to home. HIGHLY RECOMMEND THIS PLACE!


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J&C found the issues with my Honda and repaired at a reasonable cost with professional service. Always courteous and friendly, nice service in picking up and dropping off my car.


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The guys and gals at J C AUTO are wonderful. They care about their customers. They answer all my question, All the guys there are trustworthy, fair prices only Mechanics I trust.


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Fixed my "Service Engine Soon" problem: The guys were able to diagnose the problem and fix it in less than 1/2 hour...and for no charge! Once again, they came through and helped us out.


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These guys always treat me right and repair exactly what is needed. As a woman, I always feel respected and not taken advantage of.


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Work well done at a fair price! J & C is the place to take your car for service. The people are friendly, professional and the work they do fixes the problem. I called on a Friday because some knucklehead (me) had broken the windshield wiper off our 2001 VW. They found the part and by the end of the day the car was fixed, along with the oil change I asked them to do. Great people, work well done and pricing that is fair.


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Friendly honest customer service! J & C is a great service provider. They listen to my needs and never make me feel wrong for my concerns. They are efficient and friendly.


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Always accommodating! I stopped in yesterday to show them a problem I was having with my gun indicators. They looked at it and fixed it on the spot. I was in and out in about a half hour.


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J&C always does a great job. They are people that you can trust to do high quality work at fair prices.


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I ALWAYS call J&C for anything with my car. Had issues starting my car and Mike sent out a tow truck to bring it in...the battery cables were built up and needed to be cleaned, jumped the car, drove it over to Odgen Ave and good as new....Thanks!


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J&C Auto delivers the nicest and quickest service! I went in today around 4:00 pm and they fixed my tail light and gave a free battery check (one of the perks from their rewards program). I went with no appointment and they had it done in no time. I highly recommend them.


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Good communication and record-keeping.


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I came in for an oil change, but I asked the guys to check out another issue I recently came across in the car. They not only checked it out, but they recommended other services they told me I should get to keep the car running (it's a 14-year-old Mitsubishi). I appreciated that they are also conscious about our wanting to keep it running for as long as possible.


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Once again, the guys took great care of us. We have 2 older vehicles, and 1 that's only 2 years old (and just got out of warranty) that we bring/will be bringing to their shop. They always check everything out and let us know if there are any other issues we didn't know about or expect. That's why we've been able to keep our older vehicles running, and that's what will keep the new one running, for many years!


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J&C has for many years been a great service provider and has kept our older cars (2001, 2006 and 2007) in good running order.


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Everyone at J&C is so friendly and helpful in getting our car repaired quickly and putting us back safely on the road.


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Appointment time was kept and staff is beyond exceptional. The addition of outside bench is very much appreciated.


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I love having you take care of my little Yaris. You guys always do a great job and I trust you so much!


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Work always done with excellence and in a timely matter.


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I took my car to Meineke next door and they wanted to charge me an outrageous price to fix my brakes. My dad and I decided to walk over to tow place and they told us they could do it for almost half the price.


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Great service, reasonable prices.


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Battery went dead and only a specialized battery would work. They got the battery installed quickly even when I didn't have an appointment. Always great service!


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Great service. Always courteous and accurate service.


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The Towing Service and all auto repairing service in J&C Auto Service are The Best. I believe that personally!


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Have relied on J&C for many years to service my vehicles and have always been satisfied with their kindness and automobile expertise.


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The guys once again did a great job of fixing our old Mitsubishi, which, this time, had the doors sticking shut. They took the time to fix it right and they were kind enough to charge for only 2 hours of labor for what turned out to be a very laborious job.


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I appreciate, as always, the excellent quality of service I get from the folks at J & C. Joe was willing to drop me off at home right away (since the work was going to take several hours to complete) and I appreciated his willingness to do so himself vs. him having someone else in the shop do so.


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Honest, knowledgeable and service oriented. The men at J&C Auto are very accomodating and knowledgeable. I trust their work and feel confident that they are honest with the work that needs to be done and not done.


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Never have to worry about work done. It is always EXCELLENT. Very nice, personable staff, advise what was found that needs to be done, does no work without your approval.


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We ALWAYS go to J&C for our automotive needs. Purchased a new car and needed to see if it was a quality vehicle. Who else would I ask....J&C!!!!! Car was in great shape so we bought it and now J&C will keep it running for years to come....thank guys...


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I received an explanation about the services completed on my car. I left with confidence that the job was well done.


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We are always thankful for the quality of work that J & C does for our family. Joe and Mike are always very courteous, polite and friendly to us. We feel like there are family to us. we can always rely of them in time of need.


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Even though I no longer have the car they serviced for me, J&C Auto went above and beyond to help me fix some of the issues with the car I had. I would definitely recommend them to anyone looking for a new place to go to, which was what I did. I wish I had found them sooner.


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I came to these guys with my family for alignment of my car tires. These people were very fast and professional and most of all very friendly. Highly recommend them.


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Took my car for alignment at this auto repair shop and the service was great. Quick service and very reasonable prices.


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This team for providing great service for my car. They did a great job in identifying what the issue was and providing me with the best possible solution.


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Always excellent service, no matter what the problem.


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It is so nice to have a car repair facility that you can trust totally and that's J&C!


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The folks at J&C always do a great job for us. They are professional and very helpful. They seem to really care about their customers.


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The J&C team is always excellent. My vehicles have been serviced there for 20 years. I finally sold my van at 15 years old even though it was running just fine thanks to the excellent work from J&C over its lifetime. My current vehicle is 7 years old, 88k miles, and runs like the day I bought it because the J&C team makes that happen.


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Good customer service. Honest prices. Hard to find in this industry. Call in advance they are usually booked because of these reasons.


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Very reliable and knowledgeable. Great service and great prices. Highly recommended


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We appreciate the professional service we receive.


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I have been going to J&C Auto for 28 years. The staff has always provided great auto/customer service


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I was told what my car needed and that is what was done. No added surprises at the end. The work was done in a timely matter.


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..I know every time I visit J&C, the job is completed with no concern of quality issues...may it be an oil change, which this visit was for, or for more serious service issues...I have no worries of not having my car fixed... thanks


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You had worked with me to get vehicle back on the road so I could finish my snow plowing of my neighbors. Been a customer of J&C since 1970 and recommended J&C to many of my friends when they asked if I knew of a reliable auto mechanic who is fair and honest.


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Joe is the best. Upholding a strong tradition.


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I would never go to anyone else but J&C Auto service to have any maintenance or repair work done on my car. They are so polite, offer a convenient pick up service and their workmanship is beyond reproach. And their estimates are always at or under their quotes and their prices are the most reasonable for the level of service they offer. They'll take great care of you!


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You are always prompt and courteous whenever I need your service. Thank you.


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I liked the drop off and pick up. Bev was very nice and personal accommodating my needs. Mike was excellent. I appreciate the honesty and did not feel like I was being taking advantage of. Great experience. Very refreshing. Joe, Mike , Bev, thanks for the wonderful service and taking care of my car so fast. You made my experience totally awesome.


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Call Us for Service: 630-968-9827