Customer Survey

"No Better Time Than The Present!"

Your opinion matters to us! Please take a moment to let us know about your experience at our shop. Your insights help us serve you better. Share your thoughts about your recent visit-what you loved, and what we can improve. Help us make your next experience even better.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At J&C Auto Service in Downers Grove

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

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630-968-9827

What Our Customers Are Saying

Easy to schedule. Excellent communication. It’s very comforting to know that the “kid car” has been thoroughly inspected, with standard maintenance completed by skilled mechanics.

Joel C, 08/31/2026

Excellent service! As always good service. Given an accurate assessment of work that needs to be done. Always honest with no pressure. Work completed timely and go out of their way to keep you assessed of the progress. Highly recommend!

Bob Z, 08/28/2026

Great service as always!

Cindy C, 08/25/2026

Another great experience! It’s always frustrating when something goes wrong with the car. But Mike and his team at J&C are great at communicating, providing different options and expediting quality repair!

Renee W, 08/20/2026

Savings & Specials

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