Customer Survey

"No Better Time Than The Present!"

Your opinion matters to us! Please take a moment to let us know about your experience at our shop. Your insights help us serve you better. Share your thoughts about your recent visit-what you loved, and what we can improve. Help us make your next experience even better.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At J&C Auto Service in Downers Grove

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630-968-9827

What Our Customers Are Saying

Reliable and great service! J and C maintains both of our cars They do great work at a fair price.
Westmont, IL

Anon, 06/29/2026

Always Get Great service! Once again, I always get great service from J&C. My starter failed again-2nd time in 18 mos. They quickly diagnosed it and worked hard to obtain the part I needed. Because the previous starter had failed so soon, they didn’t charge me as they pursued the warranty coverage. They always do a great job with this car-22 years old and a limited 3 year run-and have been able to find the parts I needed!
Westmont, IL

Anon, 06/26/2026

Good service, good work, we have used J& C FOR ALMOST 50 years, we have never had a problem with their work on our cars, I highly recommend them.
Westmont, IL

Vince M, 06/10/2026

I had no one to pick me up or take me home so they did! I appreciate that so much.
Westmont, IL

Sonia L, 06/08/2026

Savings & Specials

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