Customer Survey

"No Better Time Than The Present!"

Your opinion matters to us! Please take a moment to let us know about your experience at our shop. Your insights help us serve you better. Share your thoughts about your recent visit-what you loved, and what we can improve. Help us make your next experience even better.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At J&C Auto Service in Downers Grove

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

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630-968-9827

What Our Customers Are Saying

Excellent Service! Have three high mileage vehicles and problems are seldom straightforward. J &C always works with me to keep the vehicles on the road at a fair price. Highly recommended.

Ben C., 02/04/2026

Smooth service! J&C’s service has been great for the past two years that I have relied on them. Setting up an appointment, getting a reminder and being informed of anything has been great. I highly recommend them.

Paul C., 02/05/2026

Highly recommend bringing your car into J&C Auto. They got my car in super quick. They are very professional and super efficient!

Holly K., 02/17/2026

Honest and kind! J & C is where we always bring our cars, whether it’s just for an oil change or something bigger. Mike is always extremely honest and kind. He’ll let you know what absolutely has to get done or what can wait. I can’t recommend J&C enough!

Verified User, 02/07/2026

Savings & Specials

Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.

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