Testimonials
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Professional, knowledgeable, quick service yet with the one on one personal touch!! -
I like that I know & trust the people. The work is always excellent.
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Great service as always. At J&C they have talented people, provide accurate estimates, and do great work. My car is at 105K miles and sounds like it's on its way to 200K because the the team performs all of my maintenance.
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Trust! I know I can trust J & C to fix my car correctly & with cost in mind. Lots of mechanics take advantage of women lacking car knowledge. J & C has always been a place of trust. Trust. Without trust there is no sense getting your car repaired. Years ago Honda's service department lied to me. I have never been back since. J & C has always proved itself to be trust-worthy. Reasonable. Sensible. Friendly. Honorable. Worth it.
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Excellent service and advice! They go the extra mile to ensure the best work at the best price! I've been taking my cars here for 4 years+ and have always had a great experience with them.
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Mike & Joe are always fair and honest. I've been going to them for 14+ years. Repairs done right and fair pricing.
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You have always provided good service and let us know any concerns about our cars. Been a customer for many, many years.
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Pleasant and good service provided.
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Thorough, accurate and honest, I appreciate them very much.
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The staff was nice and the prices were reasonable.
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Great customer service/communication, prompt professional attention to diagnosis of the problem{s} and immediate corrective response-Thanks! J&C has earned our future business for both of our cars. Great people -excellent communication and prompt courteous service.
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As Always Aces. In the last week or so my Mazda was not springing to life whenever I needed to start her up. She never did not start, but was obviously showing her reluctance to get up and get going. Mike got me in the same day I called and as I did not need the car immediately I picked it up the next day and she was rarin' to go. A new battery at a reasonable price within hours of my call. J & C Auto is the place to go.
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The staff is quick, cost efficient and friendly.
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Great service, as usual! We've used J&C for many years, for various cars. They always try to schedule a service for as soon as possible; and we've never felt that we've been taken advantage of. We have recommended them to others.
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5 stars is not enough. Great service, great work, great people. Our family has been dealing with J. & C for over 40 years. We never had a problem with their work. Based on my understanding of car mechanics and respective businesses in Downers Grove, there is no one to compare them to , based on their fine work. In my eyes, Joe and Mike are the best!
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Great experience as usual.
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Honest analysis. Accurate, honest analysis of car issues.
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Always have had excellent service.
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You're Probably Tired of Reading Great Reviews from Our Household. Great service as always, and we love it that you've always managed to squeeze us in even when you're booked solid!
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Service was good and efficient. The price was reasonable. The car runs better now.
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We have been taking our cars to J&C for over 40 years. Their knowledge and professionalism is outstanding. The service that we have received on our cars has been great.
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Have been having all my cars repaired at J&C for 23 years.....that says it all!
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The guys are good. They do what they say they are going to do at a good price.
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Always honest and on time.
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Great service. I have taken my cars to j&c for over 30 years always had great service and cars are always in great shape after my appointment.
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We have had years of friendly, skilled, and quality service. We have never had anything else.
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I have never had any problems with the service, they are friendly and give straight honest answers to your questions. The quote was right on target and the work was done in a timely manner.
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Excellent 100,000 mile service. My car has 100,000 miles and runs like the day I bought it because of the great service through the years from J&C.
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Good work, prompt service, friendliness. All of the above...satisfaction.
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Honesty, friendliness and competency. We have been taking our cars to J and C for about 30 years for routine oil changes, minor repairs and car-related advice. We have long appreciated the competency of their mechanics, the friendliness, honesty and knowledge of the owner and staff and especially their willingness to go the extra mile. There is no question that we would recommend this business to anyone needing assistance with their vehicles!! We would not take our cars anywhere else!!
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I was kept informed of costs & timing. Service completed in a timely manner. Staff is always pleasant and knowledgeable.
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Friendly, competent service. J and C has always given me great service (over 30 years) I can rely on and trust.
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Thanks for fitting me in today,I really appreciate the personal touch you give everyone...I wouldn't change a thing!
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Refreshingly honest service and pricing. Won't go anywhere else.
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My oil change was done quickly and without hassle as usual. Joe let me know what their recommendations were and let me decide on what I wanted done.Would highly recommend the services of J&C.
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J&C is professional and honest. After years of taking my car to the dealer and having poor service, J&C has been a beacon of quality and reliability. I appreciate their honesty and service quality.
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Friendly, reliable car care! J&C keeps my 19-year-old vehicle on the road. Thank you!!
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Been going to J&C for 10 years. Really appreciate the customer service provided by the owners, staff and crew. The quality of work is exceptional and if I have had issues after recent work they bring me back in without hesitation or additional cost until the problem is solved. Most importantly, I know I can trust the folks at J&C.
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Service. Communication, kept me informed about work being done and cost. Also, drove me home and picked me up from my home and drove me to the shop.
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Always efficient, courteous and a pleasant experience. I always know that when I drop my car off in the morning on the way to work, the service will be done in a timely manner. And the fact that they drop me off at my workplace is an added plus. The service is always excellent and I've never had a complaint. Will be a customer for a long time!
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Work performed to complete satisfaction. Mike is terrific to work with, great analysis of a problem and managing scheduling. Great value for the dollar.
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Great work again. As always, great service and advice!
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Yet another great visit This visit was just for an oil change, but I asked Mike a couple of questions about cars in general and he gave me great explanations of what goes on (which not only answered my question, but helped me learn a good deal). No way another shop would do this for me.
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Integrity...We've moved to the city, but when the cars need work we make the trip to Downers Grove. The owners of J&C are honest, loaded with integrity and fair. As a single mom, I wouldn't consider going to any other shop than J&C!
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Everything was great with the good service provided by this business.
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The business has been very helpful. They are fair and prices are right.
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Honesty and integrity. Excellent service, honest business, I've trusted them with all my cars over the past 20 years. J&C is my first choice for all of my car service needs.
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Great service every time.
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Knowledgeable and friendly people.......honest and hard working.
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Always excellent! Work is always done excellently and in a timely manner.
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Good personal service.
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Service is both timely and of excellent quality. I had a tire low on pressure. J&C diagnosed the problem quickly and replaced the tires during a busy holiday week. All four tires needed replacement. I had my car serviced by the dealer less than a month ago and specifically asked them to look at the tires as the tire pressure warning light came on frequently. They completely overlooked the problem.
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The staff is honest, sincere, and very polite.
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Loves this business. Mike is a super guy. The employees are good at what they do, he trusts them, they're honest, reliable and they don't take advantage of the customer.
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Always great service and a pleasant experience. Everyone is knowledgeable, honest, keeps you informed, pleasant, and is always a good experience.
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Great Service ,Great Work would recommend to anyone.
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Honest & helpful. Knowledgeable.
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Honesty is their best policy.
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Honesty is their policy! I took my car in to have snow tires switched out for summer tires, though I was concerned with the remaining tread on the summer tires, and also for a brake inspection. Turns out I was right, so after consultation I left the snow tires on and will be buying new all weather tires in the near future as the tread wears on the snows. I was provided a quote on new tires, but felt no pressure to buy now. As for the brakes the back ones need work while we still have time on the front. The car was done the same day and the cost was well within reasonable. J & C is the place to go if you want honest, efficient, good work done on your vehicle.
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Great team, been serving my autos for over 22 years. There the best!
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Mike is so friendly and caring! We have been going to J&C for five years now. We trust them and their work. Very fast service in letting me know what issues my car had and gave me an estimate of the cost. Car was ready on day of service. I've been a long-time customer of J&C and have never had any issues about their service.
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The guys looked over the rest of the car too (not just the oil change's areas) and found everything OK. They've been doing that all the time for me (and I'm sure for other customers too) and I appreciate that. You wouldn't be able to get that kind of service at a cheap oil-change franchise.
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Always so friendly to deal with and I trust that they will take good care of me and my car to keep me safe on the roads.
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The business has a very good reputation. They are very pleasant people to deal with and they do excellent work.
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Excellent as always. Service is always excellent at J&C. We dropped off our car, walked to the Farmers Market, then picked it up. Our vehicles run for a very long time because of the great work by the folks at J&C.
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I will continue to use J & C as long as we live in the Chicagoland area. They do only the work that is needed, they do it well and at a fair price. The folks at J & C are as honest as they come and you can trust them to take care of your vehicles, which is critically important when most people know little to nothing about the workings of their car.
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Honesty, Integrity, Competency. We have been taking our cars to J and C for almost 30 years, since we moved here in 1989. They have done routine maintenance, and minor repairs and upgrades and they keep accurate records of what work was done and when, and what needs to be done at the next visit. We appreciate their honesty, reasonable costs, their willingness to go the extra mile, the knowledge and skills of their mechanics, their sage advice and patient willingness to answer our questions, and the friendly and positive attitudes of their employees. They have become like family for us and I would not take my car anywhere else!!
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Above and beyond expectations for oil change. Received info to enhance further performance of my Ford Focus.
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Very thorough, honest and professional!
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As always, Quick, efficient and always reliable to get the job done. Thanks a million.
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Dealing with J&C Auto Service was great to deal with and they did an phenomenal job. The guys are really professional. Great job and I will be a repeat customer!
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The thing that makes this place good is the employees,service, and good work. Great as usual.
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Best Auto Service. My husband and I have been taking our cars to J & C for around 8 or 9 years. We started going there after our previous mechanic closed and we haven't looked back. From the second you walk in and are greeted by Mike to when you're handed your keys back you feel taken care of and never taken advantage of. Even though we've moved further away we wouldn't dream of trusting our car care to any one else.
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The people are always so helpful and accommodating. The work done - we haven't had a complaint in over 40 years. Both Joe and Mike have continued the great service we were accustomed to when we first went to J. & C. They really seem to care about doing a good job and having you satisfied. Take time to explain what they feel/know the problem with the car is and I've always felt they were giving me the best advice and I have always felt confident with their assessment of what work needs to be done. Always feel my car (and previous cards) is in good hands at J. & C.
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The service was great, and the staff members were great guys.
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Outstanding! Called at 8am for a tow, truck was done by 1pm.
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The staff was professional, and timely. They were pleasant to work with.
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This business always seems to take a good look at his vehicle. They recommend what is needed and explain it to him.
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As always, this business did a good job. He has been going there for years and he always goes back because the service is good. They did something extra and replaced the battery on his key fob. They checked tires and did the rotation. When he checked his receipt, it read a little more than he thought he would be charged. He asked about it and found they changed the battery for him and it was a very timely gesture. He ended up needing it taken care of because he was having some issues with it. They went over and above. He added he never knew they checked key fobs.
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Great Customer Service. J&C Auto Service is the best! They have been so accommodating whenever I have a problem with my car.
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J&C worked me into their schedule with short notice. While working on my car, Mike kept in touch by phone, and explained everything politely and patiently.
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It?s very comfortable to see the same highly qualified people each time that I come to J&C.
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A company you can trust to be honest and competent.
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Just keep doing what you?re doing. It?s almost next to impossible to find a shop that won?t rob you.
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Very good service, rides if needed. Quote before work and will repair only priorities. Their own towing. Good people and will make it right if there is a problem. Good people, 25 years customer.
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As always the crew did a great job on my car. Saftey comes first. They did a thorough check, and when a problem came up Mike called me, he explained what needed to be fixed, and when it would be ready. J n C Auto is the best!!!!
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Satisfied customer. Very professional; prompt service; my car looks like new; trustworthy; O would definitely recommend J and C.
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The great service. J&c has been servicing my many cars for years .They are always very professional in providing the best care for my car.They have always provided the best service when it comes to keeping my car in good condition.
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Great as always! Never problems with J and C!
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New Tires Fixed a Dangerous Condition. The guys once again helped us greatly...they pointed out (during a routine maintenance appointment) that our van's tires were worn down to the belts and told us it'd be dangerous to continue driving it much more. We then got new tires from them to tackle the problem and everything is now working smoothly. Glad that they took time to look over the whole vehicle and spot this potentially dangerous issue.
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Consistantly good service J & C Auto is consistently great on all the things you look for in a auto repair shop: Honest Thorough Fair priced Friendly Thanks again
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Friendly and prompt service.
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I feel like I'm getting an honest quote and always feel comfortable that my car is running at it's best when I leave the shop.
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ALWAYS EXCELLENT SERVICE !!!!
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The staff was responsive, their explanation of the process was straightforward and the pricing was reasonable.
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Problem Today...Solved by the Morning. Again J & C Auto comes to the rescue. Called them today with a problem on one of my cars, dropped it off a couple of hours later and by the next day they had it diagnosed and in the process of repair. Picked it up good as new, at least as good as new as an 18 year old car can be, and was on my way. Great work at a fair price.
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Very satisfied with the work the business does.
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Great service. J&C has been servicing my car for years and have always provided great service the work they do is always done very professionally.
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Consistently conscientious, reliable, honest and capable.
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Uncovered an unsafe condition in our van. When taking our van in for a routine oil change and to check the tires, the guys found that our tires were worn so much that it'd be dangerous to drive on them much more. Of course, we're gonna get the tires replaced because of this. If it weren't for the J & C crew's checking the overall health of the car, we'd never suspected we had a problem like this. Thanks guys, once again, for your above-and-beyond service!
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OVERALL, GREAT SERVICE, GREAT PEOPLE!!
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Continued high quality, super friendly service.
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Thank you for your excellent service -- always appreciated!
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I appreciated J&C's willingness to get our car in at such a short notice (we just found out that a headlight had burned out on our old Mitsubishi, so we needed a new one right away). I also appreciated their checking other systems in the car at the same time...this led to their discovery that its battery was about to go and they were also able to install a new one for us (before the upcoming cold snap might keep it stranded). Once again, super service from the guys at J&C!
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As always, the repair experience with my SUV was outstanding. Everything was completed thoroughly and in a timely fashion. They are always friendly and their services are very reasonably priced. I love and trust J&C. They are my go-to for every car service and repair!
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I always have a pleasant visit at J&C. They are the people I trust with the maintenance of my older cars, 2001 BMW, 2006 Chevy and 2007 Toyota.
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I've always received excellent service from J&C. We've been coming here for probably 30 years or more and never had any complaints about their services.
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We always have a good experience.
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Fantastic Service. J & C did an amazing job on my Ford Explorer. I trust these people implicitly. I have been taking my vehicles to J & C since 1986 and have never been disappointed with their honesty, integrity or service.
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Great Service. Thanks.
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Friendly people. It is a Friendly environment . They take as much time as necessary to discuss the options you have to repair the car. They keep you posted on the progress. From my experience, their repair cost are very reasonable. Great place.
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Nice people to deal with. I never had a bad experience at J & C. The people are pleasant and informative and the repairs are done well at a reasonable cost.
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Honest service. Excellent service! You always know that you are receiving a truthful evaluation of the issues, reliability, and service that goes above and beyond.
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Trust! I know I can trust J & C to fix my car correctly & with cost in mind. Lots of mechanics take advantage of women lacking car knowledge. J & C has always been a place of trust. As usual, service was friendly, prompt & car was ready on time. Getting picked up to get my car is such a nice feature. Don't have to burden others to drive me. Mechanics at J & C know my car & care for it so I don't have to stress out over it. Lived in Downers for 40 years this May. Been coming to J & C ever since, except when I got a new car under warranty. Dealer pulled a fast one on me, got caught, lost trust & lost business. It is comforting to know that if I have a problem J & C will take care of it.
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Always excellent service done when promised.
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I?m always satisfied with the work performed on my Honda. Always a positive experience with this team.my 21 years of supporting J & C speaks for its self.
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Very professional guys! They know their stuff and provide excellent customer service. Take pride in their work and wont leave any part of your work undone. Five stars!
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J&C takes care of you. I had a routine oil change. J&C also located a persistent rattle that has been plaguing my car for some time and remedied the issue. Whatever they did, the car drives like a million bucks now, and the final tab was extremely reasonable. Such service is the norm with them. I always recommend J&C to friends. Everybody in my family takes our vehicles there for a reason: excellent work at a very fair price.
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Always top notch. Yet another service call that far exceeded all my expectations. My daughter was in town and her air bag light went on. J&C ordered the part over the holiday week and had her car out the door in time for her trip back home. Always above and beyond the call of duty and done with a smile the whole way through. Your team is simply the best!
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I can always trust them to do only what is needed and to do it right.
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Honesty: Can always trust their work. J&C Auto Service staff is very fairly priced and does good work. They will make fast repairs and will never pressure you to pay. Definitely recommend!
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Reliable and consistent. As always, I received reliable and friendly care when I brought my van to J&C. I feel confident that my car will be treated as if it was owned by one of the staff - it really feels like family here.
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Best car repair place in Downers Grove. They are always quick and do excellent work. Big jobs or small jobs, they are the best. I trust that they will give me an honest opinion and that means a lot. As a senior sometimes people try to take advantage of us, but never at J & C, honesty with good work. Go there first and you will be happy.
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An automotive repair shop you can trust: I have been a customer of J&C for many years. There is nothing better than dealing with a family owned company who have been in business for decades. They always make me feel comfortable that they are recommending the correct service options and not trying to sell me something I don't need. Very honest and dependable. I would highly recommend them.
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The only guys I trust with my car needs. Highly recommend their services.
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First class people and mechanics. I trust J&C with all of my cars. They are always honest. Try taking your car to to them and all your problems will be solved professionally!
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As always, J&C is professional and concerned with the best options for my safety. They are honest in their estimates. Always completely satisfied with J&C!
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Brought vehicle in for regular maintenance. Also asked them to switch one tire with the spare. It turns out to be a major task because several lug nuts froze to the wheel and wouldn't move no matter what they tried. It took several hours but they finally got the lugs off. And then they charged $10 labor for the entire service. That's incredible.. The labor it self should have been much more.. But they are fair and treat you right.
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Outstanding service, one on one attention to repair/service needs.
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J & C people are great.
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Every time I have brought my car here, I have gone over and above what was required to get me safely back on the road in a timely manner. I highly recommend these guys!
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I highly recommend this shop. They have been my go-to auto repair shop for about 2 years now and I can trust them highly. Never regret working with them!
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Friendly and reliable. Gets the job done right.
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Friendly, honest, efficient.
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Greater Service, very skilled and thorough Mechanics: Excellent customer service, highly skilled and thorough mechanics, trustworthy shop that won?t b.s. you about your needed repairs. They are honest and always go the extra mile for their customers. I drive a long ways to use this shop even though there are dozens much closer to home. HIGHLY RECOMMEND THIS PLACE!
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J&C found the issues with my Honda and repaired at a reasonable cost with professional service. Always courteous and friendly, nice service in picking up and dropping off my car.
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The guys and gals at J C AUTO are wonderful. They care about their customers. They answer all my question, All the guys there are trustworthy, fair prices only Mechanics I trust.
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Fixed my "Service Engine Soon" problem: The guys were able to diagnose the problem and fix it in less than 1/2 hour...and for no charge! Once again, they came through and helped us out.
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These guys always treat me right and repair exactly what is needed. As a woman, I always feel respected and not taken advantage of.
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Work well done at a fair price! J & C is the place to take your car for service. The people are friendly, professional and the work they do fixes the problem. I called on a Friday because some knucklehead (me) had broken the windshield wiper off our 2001 VW. They found the part and by the end of the day the car was fixed, along with the oil change I asked them to do. Great people, work well done and pricing that is fair.
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Friendly honest customer service! J & C is a great service provider. They listen to my needs and never make me feel wrong for my concerns. They are efficient and friendly.
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Always accommodating! I stopped in yesterday to show them a problem I was having with my gun indicators. They looked at it and fixed it on the spot. I was in and out in about a half hour.
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J&C always does a great job. They are people that you can trust to do high quality work at fair prices.
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I ALWAYS call J&C for anything with my car. Had issues starting my car and Mike sent out a tow truck to bring it in...the battery cables were built up and needed to be cleaned, jumped the car, drove it over to Odgen Ave and good as new....Thanks!
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J&C Auto delivers the nicest and quickest service! I went in today around 4:00 pm and they fixed my tail light and gave a free battery check (one of the perks from their rewards program). I went with no appointment and they had it done in no time. I highly recommend them.
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Good communication and record-keeping.
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I came in for an oil change, but I asked the guys to check out another issue I recently came across in the car. They not only checked it out, but they recommended other services they told me I should get to keep the car running (it's a 14-year-old Mitsubishi). I appreciated that they are also conscious about our wanting to keep it running for as long as possible.
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Once again, the guys took great care of us. We have 2 older vehicles, and 1 that's only 2 years old (and just got out of warranty) that we bring/will be bringing to their shop. They always check everything out and let us know if there are any other issues we didn't know about or expect. That's why we've been able to keep our older vehicles running, and that's what will keep the new one running, for many years!
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J&C has for many years been a great service provider and has kept our older cars (2001, 2006 and 2007) in good running order.
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Everyone at J&C is so friendly and helpful in getting our car repaired quickly and putting us back safely on the road.
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Appointment time was kept and staff is beyond exceptional. The addition of outside bench is very much appreciated.
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I love having you take care of my little Yaris. You guys always do a great job and I trust you so much!
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Work always done with excellence and in a timely matter.
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I took my car to Meineke next door and they wanted to charge me an outrageous price to fix my brakes. My dad and I decided to walk over to tow place and they told us they could do it for almost half the price.
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Great service, reasonable prices.
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Battery went dead and only a specialized battery would work. They got the battery installed quickly even when I didn't have an appointment. Always great service!
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Great service. Always courteous and accurate service.
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The Towing Service and all auto repairing service in J&C Auto Service are The Best. I believe that personally!
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Have relied on J&C for many years to service my vehicles and have always been satisfied with their kindness and automobile expertise.
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The guys once again did a great job of fixing our old Mitsubishi, which, this time, had the doors sticking shut. They took the time to fix it right and they were kind enough to charge for only 2 hours of labor for what turned out to be a very laborious job.
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I appreciate, as always, the excellent quality of service I get from the folks at J & C. Joe was willing to drop me off at home right away (since the work was going to take several hours to complete) and I appreciated his willingness to do so himself vs. him having someone else in the shop do so.
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Honest, knowledgeable and service oriented. The men at J&C Auto are very accomodating and knowledgeable. I trust their work and feel confident that they are honest with the work that needs to be done and not done.
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Never have to worry about work done. It is always EXCELLENT. Very nice, personable staff, advise what was found that needs to be done, does no work without your approval.
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We ALWAYS go to J&C for our automotive needs. Purchased a new car and needed to see if it was a quality vehicle. Who else would I ask....J&C!!!!! Car was in great shape so we bought it and now J&C will keep it running for years to come....thank guys...
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I received an explanation about the services completed on my car. I left with confidence that the job was well done.
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We are always thankful for the quality of work that J & C does for our family. Joe and Mike are always very courteous, polite and friendly to us. We feel like there are family to us. we can always rely of them in time of need.
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Even though I no longer have the car they serviced for me, J&C Auto went above and beyond to help me fix some of the issues with the car I had. I would definitely recommend them to anyone looking for a new place to go to, which was what I did. I wish I had found them sooner.
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I came to these guys with my family for alignment of my car tires. These people were very fast and professional and most of all very friendly. Highly recommend them.
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Took my car for alignment at this auto repair shop and the service was great. Quick service and very reasonable prices.
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This team for providing great service for my car. They did a great job in identifying what the issue was and providing me with the best possible solution.
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Always excellent service, no matter what the problem.
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It is so nice to have a car repair facility that you can trust totally and that's J&C!
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The folks at J&C always do a great job for us. They are professional and very helpful. They seem to really care about their customers.
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The J&C team is always excellent. My vehicles have been serviced there for 20 years. I finally sold my van at 15 years old even though it was running just fine thanks to the excellent work from J&C over its lifetime. My current vehicle is 7 years old, 88k miles, and runs like the day I bought it because the J&C team makes that happen.
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Good customer service. Honest prices. Hard to find in this industry. Call in advance they are usually booked because of these reasons.
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Very reliable and knowledgeable. Great service and great prices. Highly recommended
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We appreciate the professional service we receive.
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I have been going to J&C Auto for 28 years. The staff has always provided great auto/customer service
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I was told what my car needed and that is what was done. No added surprises at the end. The work was done in a timely matter.
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..I know every time I visit J&C, the job is completed with no concern of quality issues...may it be an oil change, which this visit was for, or for more serious service issues...I have no worries of not having my car fixed... thanks
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You had worked with me to get vehicle back on the road so I could finish my snow plowing of my neighbors. Been a customer of J&C since 1970 and recommended J&C to many of my friends when they asked if I knew of a reliable auto mechanic who is fair and honest.
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Thank you for seeing me promptly and giving me rides back and forth to the shop.
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Service is always Great
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They handled the problem I had promptly with a next-day appointment, and as usual answered the questions I asked. Joe also gave clear instructions about requirements for the EPA testing and will confirm that when I check in before I go to the testing station.
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Great place with knowledgeable and professional staff. Works with customer for best solution. Honest, friendly and most afforadble.
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I have tried many service shops for my various card. About 10 years ago I took one of my kids card to J&C when a long time customer of theirs recommended them. I now take all our cars to be serviced by them. There simply is no one better. They are great at servicing current needs and giving you recommendations for future proactive maintenance. I now trust them with all of our vehicles. You will be thrilled with the service and value you receive!
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Honest, competent service as always.
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Work was done in the time frame promised.
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Great experience. Customer service as good as can be desired from an auto repair facility. I had a very difficult issue with my vehicle that required multiple visits to fully diagnose. I was treated with a respect and friendly nature that is normally not found in the industry. I was not nickel and dimed with every change like some nearby competitors had done. Thank you J&C! I will recommend your business whenever I have the opportunity!
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Service was very good. Never a surprise when you pick up your car.
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Quality service, friendly and reliable staff.
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Everything was perfect.
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Friendly service.
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We appreciated being able to get an appointment so quickly!
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J&C Auto provides outstanding service! Many times I have called Mike to see if someone can check a sensor light and was told "sure drive your car right over." Other repair stations would have told me to make an appointment. Not J&C Auto, they treat their customers like family! I've recommended J&C to my family and friends who need a reliable, dependable and honest car repair service. My only hope is that when I move back to Champaign, I can find an auto repair like yours.
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The guys at J&C have great integrity and that is so important for a repair shop. With the number of competitors in the area J&C really stands out. I have gone to other places and I come back to J&C because I trust them. I have had an issue that has been a real difficult nut to crack and they have diligently worked on it without question.
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I have been a customer of J & C for the past few years...both my vehicle and my daughter's. I have found them to be straight with me on what absolutely needs to be addressed, and on what is not critical. Mike is always quick to update me on the status, they have never performed an unauthorized repair, and they have stood behind their work. A good company that I will continue to patronize.
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I don't trust anybody but J & C Auto with our cars. Everyone there really cares about making our cars safe. The friendliest, most polite, knowledgeable group of people you could know.
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Always honest, great recommendations, towing, pickup and drop off locally. Good people.
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As a single woman, it's good to know an auto repair shop exists where I know I will receive reasonably priced, timely, reliable service! This shop is run by honest mechanics who have integrity and are true to their estimates.
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Excellent service...reasonable prices.
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Great service. Always do a great job keeping my car running well.
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These guys always go above and beyond! Every one of them is committed to the cause. They search for the best deals, work with your warranty or insurance claims. I had an emission test issue and they even took it to the test to make sure it passed
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You let us know later in the day after we brought the car in, what needed repairs and the approximate cost. The car was ready for pick-up the next day.
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Went in for oil change and staff observed 2 tires were in need of replacement. Nothing needs improvement that I can see.
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Outstanding.
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Excellent ease of scheduling and speed of service.
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This is the only shop I will take my cars to. I was a ASE certified mechanic for 10 years. I am very picky about what I want done to my cars. Mike is an excellent service writer. Fair, honest, and trustworthy. Great mechanics who do it right the first time with no push to buy extras like over-priced wipers and filters (Jiffy, Sears, Firestone, etc...) You will need to book an appointment. Proper maintenance prevents equipment failure.
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Very quick repair, good advice and driving service to and from shop.
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J&C has been consistently good for the 28 years I have taken my car to their shop. It's been in business since the mid-50's so they must be doing something right! The work is done professionally, they listen to what you tell them, and the price is always reasonable.
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I had a problem with my starter. They could have easily charged me quite a bit of money, but they took the time to investigate and honestly told me it was a fairly minor problem that cost less than $150. I trust these guys.
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Always excellent service!
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Our cars have been serviced by J&C in excess of 40 years. We have never had a problem with their work. Throughout the years we have referred our friends to them. They also have been satisfied. The staff is very friendly and professional.
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No improvement possible or necessary..car broke down..had it towed to J&C Sunday night...got right on it and had it back Tuesday ....thanks.
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Joe and Mike are the real deal. Genuine people that want to do a good job and take care of people.
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Thorough inspection and honest recommendations without high-pressure sales tactics.
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Honesty and excellent service.
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As always, my car was serviced in a very short period of time and I was very satisfied with my new tires. Also the added follow up phone call to be sure I was satisfied is always a welcome additional service of J&C. They care about their customers.
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I routinely recommend J&C anytime car maintenance comes up in conversation. Trustworthy, dependable and friendly. I can't speak highly enough!
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Mike and staff are so helpful and kind! When I dropped my car off they made sure I had a ride home right away. They had Joey drive me home and he was super sweet! Love this place! Plus they do great work at a fair price!
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Easy to set appointments, good at keeping to forecast of time. Just keep on serving us this way.
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As always, everything was great. They do what they say and any changes I get a phone call to let me know what is going on. Courtesy shuttle service is great.
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Everything was great-thanks again! I appreciated you working with me on the part cost since they wouldn't honor the warranty. You are always up front with costs.
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I received a ride home in the rain. Thanks Joe. Been a customer of J&C for 47 years. I have recommended J & C to many of their customers.
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Work was done promptly and I was kept updated about service. In and out as scheduled.
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J & C Auto always provides excellent service. I have been a customer for many years.
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I recommend giving them a chance to earn your trust, which is what they will do. They are upfront and I believe honest in repairs that need to be made. They understand that people don't have an unlimited amount of money to spend on their car, but have always been able to give me time estimates on how long I have until a repair crosses into the "need" category, allowing me time to budget for the expense. In no time at all, their friendliness will have you on a first name basis with them and their quality of work allows for peace of mind on the safety of everyone riding in your vehicle. I am very happy that I found a good mechanic that I can trust with my safety and my money.
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It is comforting to know; I do not have to worry at J&C, I drop it off, you fix it, I pay a fair price and life goes on. I like that. No extra stress to the process. Thanks everyone!
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Getting the truck fixed is not my favorite thing to do, but the gang at J&C make it as painless as possible. They've always gone out of their way to make things easy for me, and have never over promised, giving me accurate and realistic cost and timelines.
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The staff provides incredible service. From the office to the service technicians, they are top notch!
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I felt that your service was excellent. The cost for repairs were fair. I was able to get my car in right away. I have recommended J&C to many people.
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J&C was able to accommodate me last minute when my car broke down. Thank you!
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I like the ride service when I had to leave the car - is much appreciated.
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I enjoy the friendly service.
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It was a snow storm, my car was unexpectedly giving me problems. I drove into J&C with no appointment and they took care of me that day. My car was fixed and I was able to get home from work safely and confident that the job was done with expertise. So happy I found this service!
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I enjoy the friendly & helpful attitudes of all the staff.
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Always honest and accommodating. Willing to make sure you have a ride to and from their shop. Keep you updated as they fix your car. I have been going to J&C Auto for 25+ years. I highly recommend. The service is a 5 out of 5...best around.
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J&C Auto Repair is exceptional and so is Mike, J&C's service adviser. I've owned a bunch of cars for more than 20 years and have dealt with many repair shops and service people. When I look back Mike has been the only one who stands out from the rest. He's friendly, knowledgeable, competent, and fair-minded. He's always busy, but not too busy to answer questions, give advice, or help with a car problem. Yes, this is his job, but he goes beyond the bland and basic yes-no routine so common in service industries. He's also a nice guy and an obvious asset to J&C. I have been a customer for about 10 years and it's Mike that brings me back. The entire J&C crew from mechanics to front-desk people are wonderful and my car repair experience has been highly satisfactory. I give J&C and its employees the highest possible rating for car repair and service. Keep up the exceptional work.
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Quick, efficient and very reasonable cost.
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Although very pleased with the service provided, I've had to stop back in a couple time for additional corrections.
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Very satisfied with the professional care that is exhibited by all employees.
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You guys are absolutely the best!!!
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They took their time to try to find out what was wrong, and found the problem. They also took my car without an appointment, and I'm confident that the problem with my car was solved.
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Great service!
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It is wonderful to have an established relationship with your business so that we felt comfortable in driving our disabled vehicle to your parking lot on a Saturday evening. We knew we would get a timely response from you, and we did.
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J&C did it's usual outstanding job on my Toyota recently.
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Keep up the great work and service!!
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Once again, I am 100% satisfied with the service levels at J&C. I have been a customer for 10+ years and I can always rely on their honesty and great work. Super friendly staff with a hometown family atmosphere. I will never go elsewhere!!! A reliable & trustworthy mechanic is a hard find! I highly recommend J&C for all your automotive needs.
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Service is always good, honest and reliable.
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I feel valued as a customer. Very pleasant welcome and waiting experience. Mike kept me informed of the progress.
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When Fairview Auto closed, I searched for another trusted garage and found J&C. That was more than 2 years ago and I've been a happy customer ever since. They are reliable, dependable and don't over charge for repairs. My Subaru now runs great!
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Everything is always great with the service provided by J&C. I wouldn't change a thing.
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Really appreciate that the mechanic came to my house and tried to fix the car rather than just towing to the shop.
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Everyone goes out of their way to provide friendly and professional service in a very timely manner. I so appreciate the courtesy rides to my home, especially in this "beasty" hot weather! Thanks!
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Another good experience with J&C. They help keep my older, high mileage car running and safe to drive.
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I believe you guys are trustworthy i.e. honest. You are very personable and pleasant. I like that you keep good records about my vehicles.
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They keep you informed every step of the way. Provide pick up or take home service. Always professional.
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Very honest, as always.
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Mike is the best! The shuttle service is awesome, I'm not stuck waiting for my car. I will remain a loyal customer, and definitely recommend J & C.
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They always take good care of me.
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Great Team!!!!!!
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You are the best!
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Everyone there is knowledgeable and friendly and they always stand behind their work .
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Thank you for your many years of service to keep my poor sick cars running.
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Everyone there is knowledgeable and friendly and they always stand behind their work.
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Very responsive and great customer service. We totally trust J and C with our cars and know they will do the best quality work. We always get options from them and trust them to do what is needed when it is needed.
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Great work as always!
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I have always appreciated the work at J and C but also those in charge. I am treated with respect and warmth. This particular visit I had a question about charges and Mike took the time and patience to work through the invoice with me. I left it completely satisfied...as I always am with their services.
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We can always count on this shop to provide quality, honest work. They are extremely trustworthy, and have always completed the job at or below the original estimate. It's great to have a mechanic that we know is doing the best for us.
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The service at J&C is great, they are honest, fair and very accommodating. The ride service is a big help as well. I have been taking my cars to J&C for years and will continue to do so in the future. I recommend them to all of my friends.
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J&C Team, As always, your service was excellent for the care of my daughter's old Ford Ranger. She is planning to keep that vehicle for several more years and feels confident she can do so ...given the great service J&C provides in helping her maintain it. Thank you.
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Staff always pleasant. Easy to set appointment and, when necessary, good about arranging time for emergencies. Thanks for always being dependable and doing a great job!
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In all categories, J&C rates a 5. I come all the way from Chicago to get my truck looked at and repaired because I have never been disappointed in any way by them. You couldn't find a nicer more accommodating and competent group of people. When you find a service that goes beyond your expectations each and every time, you don't go to anyone else.
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I have using J &C since we moved to DG, from Glen Ellyn a year ago. They are always straightforward with recommended repairs, and to my knowledge have not tried to sell me anything we don't need. They are always professional, and even check back with me even after simple maintenance to make sure as is well.
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I have been using J@C auto for 30 years. They are the most honest and dependable auto shop I have known. Therefore the reason for using them for 30 years. Along with the excellant work, the staff is personable and easy to discuss problems with your car.
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Good service and fair prices. Oil changes to major repairs. Fast towing and honest feedback. The one stop for our family for over twenty years. Thanks J & C.
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Joe is the best. Upholding a strong tradition.
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I would never go to anyone else but J&C Auto service to have any maintenance or repair work done on my car. They are so polite, offer a convenient pick up service and their workmanship is beyond reproach. And their estimates are always at or under their quotes and their prices are the most reasonable for the level of service they offer. They'll take great care of you!
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You are always prompt and courteous whenever I need your service. Thank you.
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J&C always provides choices for work to be performed
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Honest evaluation of what needed to be done. Prompt completion of work. We remain highly satisfied customers!
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I liked the drop off and pick up. Bev was very nice and personal accommodating my needs. Mike was excellent. I appreciate the honesty and did not feel like I was being taking advantage of. Great experience. Very refreshing. Joe, Mike , Bev, thanks for the wonderful service and taking care of my car so fast. You made my experience totally awesome.
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The guys spotted a burnt-out brake light and informed me of it (and then replaced it for me). I appreciated that they noticed it and let me know.
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I TRUST J&C to fix only what needs to be fixed. That's it! At 54 (my age)I've had my share of car repair woes. It's comforting to have that behind me.
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I have always had a good experience at J&C. The repairs they recommend are things you actually need and not extra stuff to increase your bill. And there's no pressure if you say you have to take care of something later.
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Great service as always. I appreciate the reliability, integrity and honesty provided by J&C Auto; they are my trusted adviser for all of my vehicle servicing needs.
