CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
We have used J&C for many years and have always received excellent service. They are very conscientious about discussing any additional work that may be needed. We’re given explanations, options and potential problems that may develop. Would definitely recommend J&C!
Downers Grove, IL
We’ve always been very pleased with the services from J&C. We frequently recommend them to others, too.
Downers Grove, IL
We had a turbo failure on my wife's car, J&C did the replacement, including a re-do due to the new turbo was a bad unit. It's all good now, and J&C was very cooperative and patient through the whole process.
Downers Grove, IL
Reliable and honest! Mike and staff always go above and beyond to ensure that I am well-informed regarding issues and options. No surprises. I know that I can rely on them to provide expert guidance and I leave knowing that the work was performed properly.
Downers Grove, IL
Savings & Specials
Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.
You must click the "Print Coupon" button to view all the coupon details and download the whole coupon before bringing it to the shop.
Up to $30 Off
10% Military Discount
$10 Off Full Synthetic Oil Change
